republic bank check refund status

Learn more today from our Jackson Hewitt Tax Pros what an Assisted Refund (AR) refund will be deposited into a temporary bank account from Republic Bank. Why am I receiving a paper check? The IRS limits the number of direct deposit refunds to the same bank account or on the same pre-paid debit. Make a payment; Set up automatic payments; Sign up for eStatements; View or update your account and contact information; Get a payoff quote; Request monthly .

Republic bank check refund status -

Overview of Bank Products

To take this step

Do this

1. Apply to Santa Barbara Bank & Trust to participate in their bank products program.

Go to, navigate to the bank products area, then apply to Santa Barbara Bank & Trust.

2. Set the ProSeries Basic Edition Bank Products options.

a. Go to the Tools menu, select Options, then select Bank Products.

b. Select the Bank Products options that you want.

c. Click Registration Information, then enter the requested information in the Bank Products Registration Information dialog box.

3. Transmit your registration information to Santa Barbara Bank & Trust (any time after 12:00 a.m. PST on 12/01/04).

a. Click the HomeBase View Bank Products tab.

b. Go to the E-File menu, point to Bank Products, then select Transmit Registration Information.

4. Check for the registration acceptance status from Santa Barbara Bank & Trust.

a. Click the HomeBase View Bank Products tab.

b. Go to the E-File menu, select Bank Products, then select Receive Authorization/Status Information.

5. Prepare the client's federal return for a bank product.

a. Prepare the client's federal and state return(s).

b. Prepare the client's federal return and state return(s), if applicable, for electronic filing.

c. Complete the Bank Product Information Worksheet in the client's federal return.

d. Review the client's return(s) and make sure the return(s) successfully pass Final Review.

e. Print the Refund Anticipation Loan (RAL) and Refund Transfer (RT) Application and Agreement form from the client's federal return, and have the taxpayer(s) sign it.

6. File the client's return(s) electronically.

a. Click the HomeBase View EF Clients tab and select the client's return(s).

b. Go to the E-File menu, select Electronic Filing, then select Convert/Transmit Returns and Extensions.

7. Receive bank product print authorizations and status messages.

a. Click the HomeBase View Bank Products tab.

b. Go to the E-File menu, select Bank Products, then select Receive Authorization/Status Information.

8. Print the client's Refund Anticipation Loan or Refund Transfer check. (This step isn't applicable for Refund Transfer Direct Deposits.)

a. If "Ready to Print" appears in the Status column of the HomeBase Bank Products view, select the client.

b. Go to the E-File menu, select Bank Products, then select Print Checks...

c. Deliver the check to the client.

9. If there's a problem with a check, resolve the problem.

a. Click the HomeBase View Bank Products tab and select the client whose check is affected.

b. Go to the E-File menu, select Bank Products, then select Resolve Check Problems...

10. View or print Bank Products reports.

a. Click the HomeBase View Bank Products tab and select the client returns that you want to include in the report.

b. Go to the E-File menu, select Bank Products, then select Reports.


Jackson Hewitt and TaxAct say missing stimulus checks will be deposited starting Feb. 1

Stimulus payments erroneously sent to closed or incorrect bank accounts by the IRS are being redirected, according to tax preparation companies affected by the mistake. Many taxpayers can expect to receive their economic impact payments starting Feb. 1.

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Customers of tax prep companies including H&R Block, TurboTax, Jackson Hewitt, Liberty Tax, TaxAct and others were notified earlier this month that their stimulus deposits were sent to incorrect bank accounts. Though the IRS initially said taxpayers would need to wait to claim a Recovery Rebate Credit on their 2020 tax returns to receive their stimulus payment, the agency now says that it is working with the companies to "potentially get these payments to individuals as quickly as possible."

The IRS has not explained why or how the mistake happened, only saying that because it is required to issue payments by Jan. 15, "some payments may have been sent to an account that may be closed or, is no longer active, or unfamiliar."

Here's where different tax preparation companies affected by the IRS error stand now.

Direct deposits expected by this week

TurboTax and H&R Block customers initially affected by the mix up began receiving their payments in the correct accounts last week.

Additionally, a spokeswoman for Tax Slayer told CNBC Make It that "most people impacted by this specific error have received their stimulus checks by now," though "the IRS is still in the process of sending payments" for some.

Direct deposits expected Feb. 1, 2021

Jackson Hewitt, Republic Bank and TaxAct say that customers can expect to receive their stimulus payments starting Feb. 1.

"Jackson Hewitt always fights for its clients and the situation of millions of taxpayers not having their second stimulus payment due to an IRS error was no exception," Jackson Hewitt said in a statement. "We considered this chain of events absolutely unacceptable."

TaxAct said it recommended other solutions to the IRS that could have gotten the payments to customers before February — including having a banking partner front the stimulus money now to be repaid by the IRS — but the agency "chose their own path that does not as quickly help the people most affected by the pandemic."

According to a TaxAct spokesman, the company returned all of the stimulus funds sent to incorrect bank accounts to the IRS, as required under the law, and is now waiting for the agency to resend the money.

"The situation that the IRS has created is unacceptable because it is hurting not just TaxAct customers, but millions of additional Americans that need stimulus funds," a spokesman told CNBC Make It.

Direct deposits expected at tax time

The IRS is still advising those who have not received their stimulus payments to file their 2020 tax return electronically and claim the Recovery Rebate Credit. That is the quickest way to get it if it is not automatically deposited.

Direct deposit status unclear

Liberty Tax customers have also been affected by the error. The company did not immediately respond to a request for comment Monday about the ongoing situation.

Paper checks and debit cards en route

The IRS is also currently mailing out millions of paper checks and approximately 8 million pre-paid debit cards to taxpayers.

The second round of prepaid economic impact payment cards started going out to recipients in January.
Photo illustration /

Some people who received a paper check for the first round of stimulus payments may get a debit card for their second payment, and vice versa.

Check the IRS Get My Payment tool to see how you will receive your stimulus payment. If you are being sent a paper check or debit card, then the date listed on the tool is the day it was mailed. Keep in mind that the agency notes it could take three to four weeks to receive it.

Editor's note: This article has been updated with comment from TaxAct and Tax Slayer.

Check out: 

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Get a Faster Tax Refund[1] with Direct Deposit

The Netspend Visa® Prepaid Card is issued by The Bancorp Bank, MetaBank®, National Association, and Republic Bank & Trust Company, pursuant to a license from Visa U.S.A. Inc. The Netspend Prepaid Mastercard® is issued by The Bancorp Bank, MetaBank, N.A., and Republic Bank & Trust Company pursuant to license by Mastercard International Incorporated. The Bancorp Bank, MetaBank, N.A., and Republic Bank & Trust Company; Members FDIC. Please see back of your Card for its issuing bank. Netspend, a Global Payments Company, is a registered agent of The Bancorp Bank, MetaBank, N.A., and Republic Bank & Trust Company. The Netspend Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Netspend Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of the Card Account is subject to funds availability and ID verification. Transaction fees, terms and conditions apply to the use and reloading of the Card Account. See Cardholder Agreement for details.


Update Concerning Economic Impact Payments (EIP) and Tax Solutions

April 22, 2020

In the last week, we’ve received many calls regarding Economic Impact Payments (EIPs) that were inadvertently sent by the IRS to MetaBank temporary tax refund transfer accounts. Further complicating this, the IRS website failed to provide an immediate update. Saturday, the IRS unfortunately stated that it would redeposit these funds to these same temporary tax refund transfer accounts, which was inconsistent with our communications with the IRS.

Most recently, however, the IRS updated its frequently asked questions (FAQ) section of their Get My Payment website to address and confirm our prior guidance. ( ).

Key answers on the IRS FAQ webpage include:

  1. There is a process and requirement for the bank to reject certain payments and return to the IRS
  2. EIPs will automatically be mailed from the IRS to taxpayers’ addresses on their most recent tax returns (or on file with the USPS).
  3. There was a reporting error indicating that rejected payments were being sent back to the same taxpayers’ temporary tax refund transfer accounts a second time. The IRS will mail these EIPs to taxpayers.
  4. Get My Payment will begin updating Tuesday, April 21, to correctly reflect that EIPs will be mailed, not rerouted to a bank account. These updates happen daily.

We are pleased that the IRS Get My Payment website is now providing accurate and timely information to help you provide accurate information. Once again, thank you for your patience as we work through these challenges.


The IRS is maintaining two pages with answers to EIP questions. They continue to be updated periodically.

Update Concerning Economic Impact Payments (EIP) and Tax Solutions: IRS to Mail Checks

April 21, 2020

Last night the IRS updated its Get My Payments website, confirming that customers will receive their Economic Impact Payments (EIP) by mail to their addresses on file. This is the correct and updated payment status message. The IRS only updates once a day at night, and all records are not updated yet.

Contrary to this weekend’s update, the IRS does NOT intend to send EIPs back to the same temporary refund transfer accounts from where those payments were returned. The IRS is correcting this error and is updating the Get My Payments website each day at night. Below is an example of the new message.

PLEASE NOTE: not all individuals’ Get My Payment status is updated. The date for checks to mail may vary by person.

We are deeply concerned that our customers were delayed in getting their EIP payments. We hope this update from the IRS will provide more clarity and comfort about your expectations on receiving your EIP.

Additionally, the IRS is maintaining an ongoing FAQ with answers to common EIP questions. Check their site daily with updates that will address this and many other questions.

Thank you for your patience as we work through these challenges.

Update Concerning Economic Impact Payments (EIP) and Tax Solutions

April 20, 2020

We were very concerned to learn over the weekend that the messaging on the Get My Payment website is now telling customers their payments are scheduled to be distributed back to the same temporary refund transfer accounts at the end of this week (April 24), with no option to take any action. This is NOT the direction that the IRS has given us. We believe the messaging was posted in error and we have communicated as such to the IRS.

We, along with other banks in the industry, are trying to get clarification from the IRS, and requesting changes are made to this update as soon as possible. We will update our customers and partners as soon as we get clarification from the IRS.

Here is the most recent language on the IRS site regarding the returned direct deposits being redistributed as a check:

Source: IRS Economic Impact Payment Information Center:

Q30. I requested a direct deposit of my Payment. Why are you mailing it to me as a check?

A30. It is possible we do not have the correct bank account information for you, or your financial institution rejected the direct deposit. In either case, your Payment will be mailed to the address we have on file for you.


The IRS is maintaining two pages with answers to EIP questions. We have been told these sites will be updated on a regular basis.

MetaBank Statement regarding Economic Impact Payments and Tax Refund Solutions

April 16, 2020

This week, MetaBank learned that the IRS is inadvertently distributing some Economic Impact Payments (EIPs) to consumers’ temporary bank accounts with our tax divisions Refund Advantage and EPS Financial. It was an error to send these EIPs to these accounts. The IRS has not explained to us why this error occurred.

These accounts managed by our Refund Advantage and EPS Financial tax solutions only process standard tax refunds owed to taxpayers as a result of a tax filing.  As we are required, for EIPs sent to these accounts, upon receipt, MetaBank is immediately sending these EIP payments back to the IRS so that the IRS can distribute directly to consumers.

We are deeply concerned that this error will delay consumers from receiving EIP payments during this difficult time.  MetaBank is working closely with our tax refund partners to ensure that they redirect customers to the IRS.  As we are expeditiously sending EIP payments back to the IRS, we encourage impacted consumers to contact the IRS directly with questions or for further details. 


Other Frequently Asked Questions

Your tax return is filed, and the tax season is over. But there may still be lingering questions about your return. Maybe you’re not sure when your refund is coming, or how to pay your tax bill. Or you might have received an audit letter from the IRS.

Here are the answers to some common questions about tax filing, payments, refunds and more.

What do I do if I’m audited?

The IRS may contact you if they see any kind of discrepancy on your return. In some cases they may also write just to confirm something you reported. The issue can usually be resolved by sending them an explanation or even calling them on the phone. It’s important to read their notice carefully and respond by the deadline given. If you’re unsure how to respond, contact a tax professional.

If you have more questions about an audit, consult the IRS Audit FAQ.

What are my options if my tax bill is more than I can afford?

If you can’t pay your tax bill all at once, there is an installment option. You should still file your return by the deadline, and then apply for an installment agreement, under which you’ll pay the IRS gradually over a period of time. If you prefer to file through the mail, you can fill out Federal Form 9465 and send it to the office indicated on the form’s instructions.

I’m owed a refund. When do I get my tax refund?

If you electronically filed your taxes, you can generally expect your refund within 10-21 days. But the IRS doesn’t guarantee you a timely issue of your refund check or deposit. You can use the IRS Refund Status page to track your refund.

How do I check on my tax refund?

The first thing to remember with IRS refunds is, be patient. Refunds can come quickly or take months. Use the Refund Status page on the IRS website to track your refund. If you feel certain your refund is not coming or has been forgotten, consult the IRS About Refunds page, which includes a list of phone numbers to call.

Where is my state refund?

Each state processes and issues refunds on a separate schedule. The best way to check on your state refund is to access the website for your state’s tax board, department of taxation or other state tax regulatory department.  The IRS provides links to many of these sites on their State Links page.

I requested a direct deposit of my refund. When will my tax refund be direct deposited?

Tax refund direct deposit dates depend on your bank or other financial institution. If your account is with Wells Fargo, we will add your direct deposit amount to your available balance on the same business day we receive your deposit from the IRS. The cut off time is 4:00pm Monday-Thursday and 6:00pm Friday, local time.

If you were expecting a direct deposit of your refund and have not received it, or there was an error in the direct deposit amount, please contact the IRS directly at 1-800-829-1040.

I owe money on my taxes from last year. Will I still get my refund this year?

The IRS will most likely automatically subtract any past due amounts from your refund. However, you should never treat your refund as a substitute for a payment owed. The IRS may withhold refunds if you still owe taxes. They may also apply interest and penalties on your bill.

Will I continue to receive copies of Wells Fargo tax documents in the mail if I viewed them online?

You will still receive a copy of your tax document in the mail if the delivery preference for your eligible account is set to “Mail.” If the delivery preference for your eligible account is set to “Online,” you will not receive a paper copy in the mail and your tax document will be viewable only through Wells Fargo Online®. To update delivery preference options for your tax documents, sign on to Wells Fargo Online.

Why was I taxed on my state refund?

You don’t have to pay tax on your state refund unless you received a tax benefit by claiming the payment as an itemized deduction in a previous tax year. When this happens, you’re taxed, and it may seem like you’ve been ‘taxed twice.’ This is because you claimed a deduction for a payment that was returned to you as a refund. If you didn’t claim the state tax payment as a deduction, you don’t have to report the refund as income.

Will I have to pay tax on the Social Security benefit I receive?

If your “combined income” (consisting of your adjusted gross income plus nontaxable interest plus one half of your Social Security benefit) is more than $25,000 for a single person or more than $32,000 for married filing joint taxpayers, the Social Security benefit will start to be taxable.  The maximum social security benefit that will ever be taxed at your marginal income tax rate is 85%.

I just received an email saying the IRS needed to confirm my personal information. Should I respond?

No. The IRS never contacts you by email to verify information. If there’s a problem with your return, the IRS will always contact you by mail. You can report unauthorized emails to

Now that I’m done with my taxes, when should I start next year’s?

The IRS usually accepts electronically filed returns as early as mid-January. It’s always a good idea to start preparing your return early in case you run into a problem. You might also find you’re missing a form from a financial institution or an employer. It can take time to gather these forms.

Online Statements require Adobe® Acrobat® PDF reader. The length of time Online Statements are available to view and download varies depending on the product: up to 12 months for auto loans and student loans; up to 2 years for credit cards, home equity lines of credit, and personal loans and lines of credit; and up to 7 years for deposit accounts, home mortgage accounts, and trust and managed investment accounts. The length of time the specific product statements are available online can be found in Wells Fargo Online® in Statements & Documents. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier’s message and data rates may apply.

Investment and Insurance Products are:
  • Not Insured by the FDIC or Any Federal Government Agency
  • Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
  • Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

Investment products and services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company.

Wells Fargo & Company and its affiliates do not provide legal or tax advice. In limited circumstances, tax advice may be provided by Wells Fargo Bank, N.A. Please consult your legal and/or tax advisors to determine how this information, and any planned tax results may apply to your situation at the time your tax return is filed.

The Wells Fargo Tax Center and all information provided here are intended as a convenient source of tax information. This information is general in nature, is not complete, and may not apply to your specific situation. You should consult your own tax advisor regarding your tax needs. Wells Fargo makes no warranties and is not responsible for your use of this information or for any errors or inaccuracies resulting from your use.

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republic bank check refund status

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