bank of america business customer service contact number

Technical Support available 7:00 a.m. to 6:00 p.m. ET, Monday through Friday. Please have your Account Number and PIN or Social Security Number or Taxpayer. popular FAQs and easily contact us through either a secure email address, a mailing address or our Checking & Savings customer service phone numbers. If you need more help, you can speak with a Bank of America Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone.

Bank of america business customer service contact number -

How can I transfer balances to my credit card? , openAre there any restrictions on balances I can transfer? , openAre there any fees for balance transfers and cash advances? , openHow do I get cash with my credit card? , openAre there any limits on the amount that I can withdraw from an ATM? , open

How can I transfer balances to my credit card? , open

If you’re eligible, you can request to have a non-Bank of America business credit card balance transferred to your Bank of America business credit card by signing in to Online Banking, going to the Information & Services tab and selecting Request Balance Transfer under Services. If you are unable to complete a balance transfer via Online Banking, you may also call 800.892.3219.

How do I get cash with my credit card? , open

You can access cash by using your credit card and PIN at ATMs in most countries. You can also request cash advance checks from us, which can be used just like personal checks. Or you can get cash with your credit card and photo ID at most banks displaying the Mastercard® or Visa® logo.

Are there any limits on the amount that I can withdraw from an ATM? , open

For your security, you can only withdraw up to $400 of your available account balance per day from an ATM. If you need to withdraw more than $400, you can get a cash advance from participating banks with your credit card and a valid picture ID. Cash advance fees will apply. For specific pricing, please consult the terms and conditions of the card.

Payments & fees , open
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Contact us from outside the U.S.

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A travel checklist can help you plan ahead, avoid problems and reduce stress. Here are a few travel tips to get you started on creating your own checklist:

  • Take your banking with you wherever you go with the Mobile Banking app
  • Get rewarded for your travel expenses by using the BankAmericard Travel Rewards® Credit Card: You'll earn unlimited 1.5 points for every $1 you spend on all purchases everywhere, every time and there's no expiration on points
  • Register a USB security key for an extra layer of security and increased transfer limits when using Online and Mobile Banking.
  • Use a digital wallet, a digital form of your physical debit or credit card that has a unique card number different from your physical card's number
  • Find an international partner ATM and avoid the non-Bank of America ATM $5 usage fee. (Please note that the international ATM locator is not yet available on the Mobile Banking app, so when using a mobile device visit our locations page or search for "international ATMs" using your mobile browser.)
  • Order foreign currency before you travel and avoid the hassle and expense of changing money abroad
  • Book your flight, hotel, car or cruise with using the Bank of America Travel Center
  • Contact your mobile phone carrier prior to leaving the U.S. to ensure your plan includes international calling

For more travel tips, check out these 10 tips for a worry-free vacation.

Questions you may have when traveling

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Most popular FAQs , open
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What do I do if I my ATM Card is not working or has been lost or stolen? , open

If your card has been lost or stolen, contact us immediately by calling collect: 315.424.4022 from outside the U.S. or 800.432.1000 domestically (Mon–Fri 7 a.m.-10 p.m. or Sat–Sun 8 a.m.-5 p.m., excluding holidays; all times ET). You can also sign in to Online Banking and request a replacement card.

If your card is in your possession but is being declined or not working at an ATM, sign into Online or Mobile Banking and make sure you have sufficient funds or credit available to cover your transaction.

If your card is not working due to being blocked for suspicious or unusual activity, you may receive a text, email and/or notification when you sign into Online or Mobile Banking. Upon signing in you may be asked to verify recent activity to ensure your card information has not been compromised.

What should I do if I'm having trouble calling internationally? , open

Some countries may require that you enter an international access code or + from any mobile phone prior to entering a country code, area code and phone number. If you are outside the U.S. and are having trouble making an international call using 1, the area code and the phone number, we suggest adding the international access code first and trying your call again. (Example: Europe’s international access code is 00 or + from a mobile phone, so to make an international call to the U.S. from Europe when an access code is required you would dial 00, 1, area code, phone number.) You can find your country's international access code using most online search engines.

Источник: https://www.bankofamerica.com/customer-service/contact-us/international/

Why do I need a small business credit card? , openWhat should I look for when shopping for a small business credit card? , openWho can apply? , openCan I apply for a business card online? , openCan I get my business name on the credit card? , openWhat do I need to apply for a small business credit card? , openWhat is the status of my application? , openWhen will I receive my business credit card in the mail? , openHow many cards can I request for my company? , openHow can I return to an unfinished application that I started and saved for later? , open

Why do I need a small business credit card? , open

Small business owners benefit from using a small business credit card by separating business expenses from your personal expenses. This can help you manage your cash flow, help protect you from fraudulent charges, maintain control over your employee spending and help make tax preparation easier.

Plus you’ll get the convenience of using a credit card for everyday purchases while earning cash or travel rewards (most cards) for your business. Finally, established businesses can use a small business credit card to start building credit for the business. A good small business credit history will be critical for when the business is ready to grow.

Who can apply? , open

Business credit cards require the owner or an authorized officer who can borrow on behalf of the business to apply. Applicants should be U.S. residents or resident aliens with a US address (foreign business clients are not eligible to apply online at this time).

What do I need to apply for a small business credit card? , open

When you apply for a Bank of America business credit card, you will be asked for information about yourself, your company, and any additional cardholders you designate. To speed up the application process, it will be helpful to have several items on hand. These include:

Business information

  • Business tax ID (or Social Security number for sole proprietors)
  • Legal business name and structure
  • Date business was formed
  • Country and state of legal formation (formed in U.S. to apply online) and where you conduct your primary business operations (must be a U.S.-operating business)
  • Gross Annual Sales and net profit

Beneficial Owner and Controlling Manager

  • Name and title of person opening account
  • Name and address of entity for the account
  • Name, date of birth, Social Security number (U.S. Citizens), passport number and country of issuance (for foreign individuals), residential address, country of citizenship, country of residence, and percentage of ownership for each Beneficial Owner
  • Name, date of birth, Social Security number (U.S. Citizens), passport number and country of issuance (for foreign individuals), residential address, country of citizenship, country of residence for each controlling individual (this information is required even if no equity owner has 25% or greater ownership)
  • Certification that information provided on the Beneficial Owner and/or controlling manager is accurate

Personal information for all card holders

  • Social Security number (to verify your identity)
  • Date of birth
  • Address
  • Valid email address

Your application will authorize Bank of America to obtain a credit report or other information to help verify application information. Bank of America works with Equifax for Small Business credit reporting. Small Business credit cards are backed by personal credit, however they are not included on your credit report as long as your credit card is in good standing.

Please note additional financial information or other documents may be requested prior to the completion of your application review.

What is the status of my application? , open

Application processing can be complete within 24 hours of application submission but is generally completed within 10-12 business days. You will be contacted via phone if there are questions related to your application or documentation required. As a regulatory requirement, a credit decision will be mailed to you within 30 days of application submission.

How many cards can I request for my company? , open

There's no limit to the number of cards you can request. Existing clients can request additional cardholders by signing in to Online Banking, going to the Information & Services tab for the account and selecting Add authorized user under Services.

Balance transfers and cash access , open
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How do I access my account information? , openHow do I update the address for my small business credit card account? , openHow do I request additional cardholders for my account? , openWhat is Account Management? , open

How do I access my account information? , open

Online Banking is a service that provides you a safe and convenient way to bank. With Online Banking, you can access your accounts, view your balances, get detailed transaction reports, and download account data into Quicken or QuickBooks. You can also send payments for bills, taxes, and other expenses electronically. Learn more about Online Banking

Looking for account access on-the-go? Try our award-winning mobile banking app. Check your balance, review transactions, and pay your bill directly from your mobile device. Learn more about Mobile Banking

How do I update the address for my small business credit card account? , open

You can change your Bank of America account address by signing in to Online Banking, selecting Profile & Settings and then selecting Your Contact Info. If you have an airline card, please let the airline know so they can update the contact information associated with your mileage program.

How do I request additional cardholders for my account? , open

Existing clients can request additional cardholders by signing in to Online Banking, going to the Information & Services tab for the account and selecting Add authorized user under Services.

What is Account Management? , open

Upgrade to the Account Management service to get advanced features that let you delegate account viewing and management to trusted employees, partners and accountants, while maintaining secure control as the account owner. You can also view accounts from different financial institutions on a single page, making your cash flow management easier.

Fraud and Security , open
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Bank of America Online Banking & Bill Pay Customer Service

Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can send you a link by email

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on Google Play
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

Get the mobile banking app

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their polices.

Continue

We've sent you a download link

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We couldn't send the link

We're sorry we weren't able to send you the download link. Please try again, or use your mobile device to get the app from its app store.

Источник: https://www.bankofamerica.com/customer-service/contact-us/online-banking/

COVID-19 Resources: Latest information and how we can help. Learn more

BUSINESS CHECKING

Simplify Your Daily Operations

Whether you’re starting or growing a business, we have a checking account to help you manage your everyday operations. For a limited time, open a Standard Business Checking account and we’ll waive the monthly fees for six months.

Learn More

Offer valid until 12/31/2021. Terms and conditions apply. Please refer to the additional disclosures received at account opening for complete terms, fees and conditions; or contact any East West Bank branch for additional details.

MERCHANT SERVICES

Faster, Simpler Checkouts

Make it easier for customers to buy from you by accepting credit card, mobile and contactless payments, both in-store and online. Sign up for merchant services today and receive up to $400 off contactless payment equipment.

Learn More

Offer valid until 12/31/2021. This offer is limited to new merchant customers only. Subject to qualifying minimum monthly processing volume. Other restrictions and requirements may apply. Contact any East West Bank branch for more details.

Looking for your local branch?

Источник: https://www.eastwestbank.com/

Debit Card

En español

New Chip-Enabled Debit Cards

Starting July 25, you will receive a new chip-enabled debit card if you:

  • Are a new claimant receiving EDD benefits for the first time.
  • Have a card that is expiring soon.
  • Need a replacement card because your card is expired or has been lost, stolen, or damaged. Learn more about replacement and expired cards.

If you have a question about activity on your account related to fraud or suspected fraud, contact a Bank of America fraud specialist directly at 1-800-558-9226.

About the Debit Card

The EDD issues benefit payments for Disability Insurance, Paid Family Leave, and Unemployment Insurance claims using a visa debit card. This prepaid debit card is a fast, convenient, and secure way to get your benefit payments and is not subject to a credit check or monitoring by the EDD. With the debit card you can:

  • Get your money sooner.
  • Use it everywhere VISA is accepted (in stores, online, and by phone).
  • Withdraw cash at ATMs, banks, and stores with cash back options.
  • Transfer funds to the financial institution of your choice at no additional cost.
  • Be notified when a deposit is made to your card or when you have a low balance.
  • Receive fraud protection from a Zero Liability Policy.

Note: Your card is valid for three years from the date it is issued and is used for all EDD benefit programs, so you should keep it until it expires.

New Cardholders

If you have never had a debit card from the EDD before, Bank of America will mail you a card after your first benefit payment has been issued by the EDD . It can take 7 to 10 business days to receive your card in the mail.

To activate a new card, use one of the following methods:

  • Online - Visit the Bank of America debit card website and select Activate My Card.
  • By phone - If you are calling from within the United States, call 1-866-692-9374 or 1-866-656-5913 (TTY). If you are calling from outside of the United States, call collect at 1-423-262-1650.

Existing Cardholders

Your card is valid for three years from the date it is issued and is used for all EDD benefit programs. If you previously participated in an EDD benefit program using a card, and began participating in an EDD benefit program again within three years of the date the card was issued, you will not have to wait for a new card to receive benefits. We will continue to load funds on your existing card and you will have immediate access to them.

Replacement and Expired Cards

If your card is lost or stolen, you must call Bank of America at 1-866-692-9374 (TTY: 1-866-656-5913). When prompted, choose the “lost or stolen” option from the automated menu. You do not need to have your old card number or speak to a representative.

If your card is damaged, you can order a replacement card online by visiting the Bank of America debit card website.

Replacement cards will be delivered in 7 to 10 business days from the date you order it. Once you order a replacement card, avoid requesting a second one. Ordering a second card will permanently block the first one and this may cause a delay in receiving your payments.

Note: Bank of America representatives cannot answer questions about your claim or pending payments.

Expired Cards

Card Activity within the Last 90 Days or $20 or Greater Balance

If you have activity on your card within the last 90 days, or if there is a balance of $20 or more, Bank of America will automatically mail you a new card before your card expires.

No Card Activity within the Last 90 Days and Balance Less Than $20

If you did not have any activity on the card within the last 90 days, or if you have a balance of less than $20, contact Bank of America debit card customer service to request a new card. You can check your remaining balance by calling one of the telephone numbers listed in the Additional Information section of this page.

Returned Cards

If you no longer want to use your card, contact Bank of America to retrieve any remaining funds, and then destroy your card. Do not mail your card to the EDD for any reason. The EDD cannot accept returned debit cards and cannot remove funds from the debit card. If you return a card to the EDD, we will forward it to Bank of America for destruction.  If you have an overpayment established on your claim and would like to make a payment to the EDD, visit Benefit Overpayment Services to learn how.

Payments

It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers. Payment information for Unemployment Insurance is updated daily and is available through your UI Online account or by calling the UI Self-Service Phone Line at 1-866-333-4606.

Payment information for Disability Insurance or Paid Family Leave can be accessed through your SDI Online account or by calling one of the toll-free numbers provided at Contact Disability Insurance and Paid Family Leave.

Emergency Cash Assistance

Bank of America can assist you with a domestic emergency cash transfer if you need cash from your debit card immediately, such as if your card is lost or you are still waiting for your card to arrive in the mail. You can speak with a Bank of America customer representative by calling one of the phone numbers listed in the Additional Information section of this page. Visit Bank of America’s website and select Fee Information for information about emergency cash transfer fees.

Track Your Payments

Keep track of your debit card payments and balance information by downloading the Bank of America Prepaid Card app from any app store. Payment information is updated daily and is available through your UI Online or SDI Online account or by calling one of the toll-free numbers provided on Contact EDD.

Disclosures and Fees

You will receive a welcome packet with your card. Be sure to read all information including fees for the debit card. For digital wallets, view the Digital Account Fees and Disclosures (PDF). Careful use of this card will help you avoid unnecessary fees.

Additional Information

For more information about your debit card, visit Debit Card FAQs or Bank of America Debit Card FAQs.

If you need more help, you can speak with a Bank of America Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone numbers:

  • Within the United States: 1-866-692-9374
  • Outside of the United States: 1-423-262-1650 (Collect)
  • TTY: 1-866-656-5913

Important: Bank of America representatives cannot answer questions about your claim or EDD programs.

Forgotten PIN

You can reset your PIN by logging into your account on Bank of America’s website. Go to My Settings, select My PIN, then select Forgot PIN.

Avoid Fraud

Keep your card in a safe place and never share your card, personal identification number (PIN), or other confidential information with anyone.

Important: The EDD and Bank of America will never contact you to request your debit card account number or PIN. If this information is requested by phone or email, do not respond.

Источник: https://edd.ca.gov/about_edd/The_EDD_Debit_Card.htm

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