citibank credit card customer service phone number

While 800-950-5114 is Citi Cards's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their. For further assistance with your Credit Card account please call 1-800-347-4934. Banking customers can call 1-800-374-9700 (TTY:800-788-0002). Send your payment, including account number, to the address printed on your statement. By phone. Call 1-888-574-1301. Have your account number and valid check.

: Citibank credit card customer service phone number

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Citibank credit card customer service phone number -

Home>Service Channels>CitiPhone
CitiPhone
Operate your account using CitiPhone Banking
Control your personal finances anywhere, anytime with our 24-hour CitiPhone service.
BenefitsFeaturesHow to Apply
Citiphone offers you the service 24-hours a day, 7-days a week for immediate assistance.
Citiphone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880* / 86-20-38801267.
For credit card holders, please call us at 400-821-1880* / 86-21-38969500.
*This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267.
For credit card holders, if you are calling from other parts of the world,please calll us from 86-21-38969500.
  • Information Enquiry: Provide latest investment information for product and service offering, branch information, interest rate and foreign exchange rate.
  • Account Information Enquiry: Access account informaiton (Saving account, Time Deposit, Investment and Loan), such as account balances and transaction details on your statement.
  • Banking Services: Conduct general banking transactions, such as setting up a new account for a Citibank Shanghai branch customer, applying for a demand draft/manager's check, renewing time deposits and transferring funds among your accounts.
  • Change telephone banking password and other account services.
  • Debit Card related services.
  • Latest information for marketing campaigns and Citibank Market Commentary.
  • Other services: Request a checkbook balance and statement.
  • Contact a Citibank Professional.
CitiPhone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880/ 86-20-38801267*.
For credit card holders, please call us at 400-821-1880* / 86-21-38969500.
*This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267.
* For credit card holders, if you are calling from other parts of the world. Please calll us from 86-21-38969500.
Источник: https://www.citi.cn/english/services/phone_banking.htm

Citibank.com provides information about and access to accounts and financial services provided by Citibank, N.A. and its affiliates in the United States and its territories. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States.


Terms, conditions and fees for accounts, products, programs and services are subject to change. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. Your eligibility for a particular product and service is subject to a final determination by Citibank. Your country of citizenship, domicile, or residence, if other than the United States, may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and regulations regarding taxes, exchange and/or capital controls that you are responsible for following.


The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U.S. in the Citigold® Private Client International, Citigold® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages.

Источник: https://online.citi.com/US/JRS/pands/detail.do?ID=Citiphone

Info Layer Title

Bank of America logo

Helping our customers meet their financial needs is important to us. Before you leave, please take a moment to answer these 4 simple questions.

Bank of America logo
Thank you

Your responses will help us improve the Bank of America digital experience for all our customers.

Close window

Bank of America® Customized Cash Rewards

$200 online cash rewards bonus offer and 3% cash back in the category of your choice

4.4/5 stars based on 8,949 customer reviews

  • 3% cash back in the category of your choice, 2% cash back at grocery stores and wholesale clubs (on the first $2,500 in combined choice category/grocery store/wholesale club purchases each quarter) and 1% cash back on all other purchases Calculate rewards
  • Your choice categories include: gas, online shopping, dining, travel, drug stores, or home improvement/furnishings. To change your choice category for future purchases, you must go to Online Banking, or use the Mobile Banking App. You can change it once each calendar month, or make no change and it stays the same.
  • Introductory 0% APR for your first 15 billing cycles for purchases, and for any balance transfers made within 60 days of opening your account. After the intro APR offer ends, a Variable APR that's currently 13.99% to 23.99% will apply. 3% fee (min $10) applies to balance transfers.
  • Preferred Rewards members earn 25%-75% more cash back on every purchase. That means the 3% choice category could go up to 5.25% and the 2% at grocery stores and wholesale clubs could go up to 3.5%, for the first $2,500 in combined choice category/grocery store/wholesale club purchases each quarter, and the 1% for all other purchases could go up to 1.75%. Not enrolled? Learn more about Preferred Rewards Cash Rewards.
  • This online only offer may not be available if you leave this page, if you visit a Bank of America financial center or call the bank. You can take advantage of this offer when you apply now.

Terms & Conditions for Bank of America® Customized Cash Rewards credit card

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50,000 online bonus points offer (a $500 value)

4.2/5 stars based on 1,346 customer reviews

  • Earn unlimited points, that don't expire – 2 points for every $1 spent on travel and dining purchases and 1.5 points per $1 on all other purchases. Calculate Rewards Premium Rewards
  • Get up to $200 in combined Airline Incidental and TSA Pre✓®/Global Entry Statement Credits. Plus, access to world class travel perks: travel and purchase protections, luxury hotel collection and concierge service.
  • Redeem for cash back as a deposit into Bank of America® checking or savings accounts, for credit to eligible Merrill® accounts including 529 accounts, as a statement credit to your credit card, or for gift cards and purchases at the Bank of America Travel Center
  • Preferred Rewards members earn 25%-75% more points on every purchase. That means you could earn up to 3.5 points for every $1 you spend on travel and dining purchases and up to 2.62 points for every $1 you spend on all other purchases. Not enrolled? Learn more about Preferred Rewards Premium Rewards
  • This online only offer may not be available if you leave this page, if you visit a Bank of America financial center or call the bank. You can take advantage of this offer when you apply now.

Terms & Conditions for Bank of America® Premium Rewards® credit card

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Источник: https://www.bankofamerica.com/credit-cards/

Contact Citibank Customer Service

Citibank Phone Numbers and Emails

Toll-Free Number:

  • (833) 971-1191

    Citi's Privacy Hub

Customer Service:

  • (855) 839-6250

    Citi Private Bank Customers

  • (877) 309-0914

    Citigold Private Client International

  • (813) 604-3080

    Citigold Private Client International

  • (866) 405-4036

    Citigold® Banking

  • (866) 637-9042

    Citigold® International

  • (813) 604-3006

    Citigold® International Outside the U.S.

  • (800) 950-5114

    Citi® Cards

  • (800) 947-9100

    Citi® Cards español

  • (877) 343-4118

    Costco Credit Card

  • (800) 248-4638

    For a new mortgage or refinance

  • (800) 667-8424

    For existing mortgage accounts with Citi

  • (866) 213-0890

    Global Executive Banking

  • (813) 604-3290

    Global Executive Banking Outside the U.S.

  • (800) 568-8555

    International Personal Banking

  • (813) 604-3000

    International Personal Banking Outside the U.S.

  • (855) 839-6253

    Mortgage and Home Equity

  • (800) 374-9700

    Online Banking Support

  • (877) 693-0372

    Online Banking Support TTY

  • (800) 685-0935

    Personal Loans

  • (800) 870-1073

    Private Bank

  • (210) 677-3781

    Private Bank Outside the U.S.

  • (800) 695-5911

    Retirement Services

  • (800) 788-6775

    Retirement Services TTY

  • (800) 360-2484

    Servicio al cliente español

  • (800) 945-0258

    Servicio al cliente español TTY

Accounting/ Billing:

  • (800) 745-1534

    Apply for an Account and Check your Application Status

  • (800) 992-9833

    Apply for an Account and Check your Application Status TTY

  • (866) 513-7802

    Citi Private Bank CitiBusiness Accounts

  • (888) 967-8200

    Citigold® Banking

  • (888) 201-4523

    Citi® Cards

Business Customer Service:

  • (855) 505-2484

    Citi Online for Small Business

  • (800) 285-1709

    CitiBusiness Online Support

  • (877) 528-0990

    Small Business Banking

  • (800) 788-0002

    Small Business Banking TTY

General Info:

  • (800) 283-7918

    Automatic assistance

Investors/ Franchasing:

  • (212) 559-5091

    Fixed Income Investor Relations

  • (212) 559-2718

    Investor Relations

Legal:

  • (833) 971-1191

    Citi's Privacy Hub

  • (833) 399-0014

    Personal Information

Media:

  • (305) 347-1498

    Latin America

  • (212) 559-1000

    North America Citi operator

  • (212) 793-0710

    North America U.S. related inquiries

  • +8 522 868 7668

    Asia Pacific

  • +44 207 508 2352

    Europe, Middle East, Africa

  • +8 136 776 5112

    Japan

  • +52 552 262 3911

    Mexico

Technical Support:

  • (877) 836-9132

    Citi Private Bank Online

Citibank Emails:

Accessibility

Customer Service

Emergency/ Hotline

Ethics Hotline

Investors/ Franchising

Fixed Income Investor Relations, Investor Relations, Shareholder Relations

Legal

Citigroup Document Services

More phone numbers and emailsLess phone numbers and emails

Citibank Contact Information

Corporate Office Address:

Citigroup Inc.

388 Greenwich Street,

New York,New York10013

United States

Edit Business Info

Citibank Rating Based on 289 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers

Close

All 604 Citibank reviews

Summary of Citibank Customer Service Calls

553 TOTAL
CALLS

04:02 AVG CALL
DURATION

9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Citibank Customer Service?

Account Question:

  • “Account”
  • “Trying to open up a account”
  • “Received checks for an acct I don't have”

Cards Question:

  • “Haven't received my pin”
  • “Lost card”
  • “Making sure my card is activated”

Payments and Charges Question:

  • “Overcharged”
  • “Deposit”
  • “Billing question”

Request for Information Question:

  • “I need to know citibank main branch in los angeles ca”
  • “How do I dispute a charge on my account?”
  • “Checking on an account ending four 4488”

Product/ Service Question:

  • “Paperwork”
  • “Waiting on paper working to be sent to me. Has it been sent”
  • “Work”

Shipping and Delivery Question:

  • “Never received credit and ready for small claims”
  • “I have not received my card”
  • “I did not get my card”

Activation/ Cancellation Question:

  • “To activate my card and set up online banking”
  • “To cancel my credit card”

Refund Question:

  • “Missing refund”
  • “Refund”

Staff Question:

  • “Agent hung up on me very rude”
  • “Terrible customer service”

Return/ Replace Question:

Website/ Application Question:

  • “Application status”
  • “Discussing about preapprived application credit with no annually fee as promotion”

Other Question:

  • “Verify check”
  • “Open acount”
  • “Banking”

About

Top Citibank Services

Customer Care, Banking Service, Manager

Top Citibank Products

Account, Credit Card, Checking Account

Citibank Pros and Cons

Pros: When they used to keep their word, Friendly personnel, Access of customer support through web site, 000zer0, Politeness of staff

Cons: Poor customer service, Unhelpfullness, Customer sercive, Not taking responsiblity, Disdain for middle class

Related Companies

Citigroup, Red Roof Inn, Citicards, CitiMortgage, CitiFinancial Auto

Summary

Citibank is a wholly owned subsidiary of Citigroup financial bank holding company. The bank was established in 1812 as the Citibank of New York and is headquartered in New York City, New York. The tagline of the bank is: "Let us get it done". It was the very first bank in the US that established its foreign department and foreign banking office in Buenos Aires, Argentina. At the present time Citibank is one of the top international banks. As a part of Citigroup, one of the largest companies in the world, Citibank provides a number of consumer and corporate banking services. The largest shareholder of Citibank is prince Al Waleed bin Talal of Saudi Arabia. According to the holdings, Citibank became the largest bank in the USA.

Citibank reviews and complaints

Citibank is ranked 164 out of 778 in Banks category

Area Served

Worldwide, USA

Payment Methods

VISA

Edit Description

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Источник: https://citibank.pissedconsumer.com/customer-service.html

Limited-Time Offer

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Earn $200 Bonus Cash Back Rewards after spending $500 on purchases in the first 90 days. 

PLUS, Earn 1.529% Bonus Cash Back Rewards on your purchases when your Upromise Program account is linked to an eligible College Savings Plan.

See Terms and Conditions for details.

$0 annual fee.

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Upromise(registered trademark) Mastercard(registered trademark)

Earn $200 Bonus Cash Back Rewards after spending $500 on purchases in the first 90 days. 

Learn more

$0 annual fee

See Terms and Conditions for details.

We’re here to help

Access your credit card account online or call us anytime at 877-523-0478.

Contact us

Contact Us
Источник: https://cards.barclaycardus.com/

Chase.com home

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

© 2021 JPMorgan Chase & Co.

Источник: https://www.chase.com/

CONTACT US

For account information and service needs, please contact us at 1-800-248-4226, 1-800-945-0258 TDD/TTY (Banking) or 1-800-950-5114, 1-800-325-2865 TDD/TYY (Citi Cards).

Mortgages:

Citi Disabled Veterans Mortgage Relief Program
Phone: 1-866-272-4749
Web: www.citimortgage.com

CitiMortgage Benefit Program
For military members purchasing a home or refinancing an existing mortgage:
Phone: 1-800-353-7989
Web: http://mortgageprograms.citimortgage.com/military

Citi Relocation Program
For military members relocating due to PCS orders, eligible clients have two options: Relocation assistance with closing of a new mortgage or assistance with current mortgage.
Phone: 1-800-925-5319
Web: http://relocation.citimortgage.com/military

Citi Homeowner Assistance Team
Phone: 1-866-272-4749

Citi Customer Service
SCRA Unit

No matter where in the world you find yourself, you need to know your bank, credit card or mortgage is working for you - and your family. Our customer service representatives are ready - 24/7 - to answer your questions and solve your problems. You can even call us collect. Check the link below to make sure that when you have to go at a moment's notice, you have the right product behind you.

For credit cards, mortgage and other banking products from Citi:

Customer Service
Contact us at 1-877-804-1082
Outside the U.S. (call collect) 1-605-335-2222
TTY: 1-800-325-2865
Note: TTY/TDD phones services for the hearing impaired.

Learn more

To request Servicemembers Civil Relief Act (SCRA) status

The Servicemembers Civil Relief Act (SCRA) provides various protections to our US servicemembers around certain financial obligations, like credit card debt, mortgage payments and more. If you're entering the military or going on active duty, let us know. Call us at 1-877-804-1082 or if outside the U.S. (call collect) 1-605-335-2222.

You may also email, fax, mail or overnight/express delivery to the fax number and address listed below. Please make sure you also send us the proper documentation – this could include a copy of your written Department of Defense (DoD) orders, a letter from your commanding officer, or any other document that the DoD deems a substitute for official orders. For credit cards, mortgage and other banking products from Citi:

Citi Customer Service
SCRA Unit
P.O. Box 790398
St. Louis, MO 63179
Fax: 1-866-533-0503
militaryorders@citi.com

Источник: https://www.citigroup.com/citi/citizen/community/citisalutes/contact.html
citibank credit card customer service phone number

Citibank credit card customer service phone number -

CUSTOMER SERVICE HOME

If you are not satisfied with the response received from the Head Customer Care, you may escalate your concern to the Principal Nodal Officer(PNO) in the following ways. Please ensure you quote the reference number from your previous interaction with us, while reaching out to the PNO.

Click here to write instantly to Hema L. Venkatesh

Write to

Principal Nodal Officer,
Hema L. Venkatesh,
Citibank N.A. ., Mail Room,
ACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr. Radhakrishnan Salai, Mylapore,
Chennai – 600 004.

Do not forget to quote your interaction reference number and first point of contact with the bank.

You may also contact the Regional Nodal Officers appointed under the jurisdiction of the respective Banking Ombudsman. Click here for complete contact details of the Nodal Officers/Principal Nodal Officer.

To write to our Senior Management instantly, please use the below links.

To write to Country Head, Global Consumer Group Click here

To write to Head, Credit Cards & Personal Loans Click here

To write to Head, Retail Banking & NRI Business Click here

To write to Head, Home Loans Click here

For the complete list of senior management, please click here.

In the event that you do not receive any response within one month from the date you represented your complaint, or if you are dissatisfied with the response given, you may write to the Banking Ombudsman for an independent review. Please click here for details of the Banking Ombudsman scheme.

Источник: https://www.online.citibank.co.in/customerservice/home.htm

Info Layer Title

Bank of America logo

Helping our customers meet their financial needs is important to us. Before you leave, please take a moment to answer these 4 simple questions.

Bank of America logo
Thank you

Your responses will help us improve the Bank of America digital experience for all our customers.

Close window

Bank of America® Customized Cash Rewards

$200 online cash rewards bonus offer and 3% cash back in the category of your choice

4.4/5 stars based on 8,949 customer reviews

  • 3% cash back in the category of your choice, 2% cash back at grocery stores and wholesale clubs (on the first $2,500 in combined choice category/grocery store/wholesale club purchases each quarter) and 1% cash back on all other purchases Calculate rewards
  • Your choice categories include: gas, online shopping, dining, travel, drug stores, or home improvement/furnishings. To change your choice category for future purchases, you must go to Online Banking, or use the Mobile Banking App. You can change it once each calendar month, or make no change and it stays the same.
  • Introductory 0% APR for your first 15 billing cycles for purchases, and for any balance transfers made within 60 days of opening your account. After the intro APR offer ends, a Variable APR that's currently 13.99% to 23.99% will apply. 3% fee (min $10) applies to balance transfers.
  • Preferred Rewards members earn 25%-75% more cash back on every purchase. That means the 3% choice category could go up to 5.25% and the 2% at grocery stores and wholesale clubs could go up to 3.5%, for the first $2,500 in combined choice category/grocery store/wholesale club purchases each quarter, and the 1% for all other purchases could go up to 1.75%. Not enrolled? Learn more about Preferred Rewards Cash Rewards.
  • This online only offer may not be available if you leave this page, if you visit a Bank of America financial center or call the bank. You can take advantage of this offer when you apply now.

Terms & Conditions for Bank of America® Customized Cash Rewards credit card

Apply Now for Bank of America® Customized Cash Rewards credit card Learn More about Bank of America® Customized Cash Rewards credit card

Apply Now for Bank of America® Customized Cash Rewards credit card Learn More about Bank of America® Customized Cash Rewards credit card

Bank of America® Premium Rewards®

50,000 online bonus points offer (a $500 value)

4.2/5 stars based on 1,346 customer reviews

  • Earn unlimited points, that don't expire – 2 points for every $1 spent on travel and dining purchases and 1.5 points per $1 on all other purchases. Calculate Rewards Premium Rewards
  • Get up to $200 in combined Airline Incidental and TSA Pre✓®/Global Entry Statement Credits. Plus, access to world class travel perks: travel and purchase protections, luxury hotel collection and concierge service.
  • Redeem for cash back as a deposit into Bank of America® checking or savings accounts, for credit to eligible Merrill® accounts including 529 accounts, as a statement credit to your credit card, or for gift cards and purchases at the Bank of America Travel Center
  • Preferred Rewards members earn 25%-75% more points on every purchase. That means you could earn up to 3.5 points for every $1 you spend on travel and dining purchases and up to 2.62 points for every $1 you spend on all other purchases. Not enrolled? Learn more about Preferred Rewards Premium Rewards
  • This online only offer may not be available if you leave this page, if you visit a Bank of America financial center or call the bank. You can take advantage of this offer when you apply now.

Terms & Conditions for Bank of America® Premium Rewards® credit card

Apply Now for Bank of America® Premium Rewards® credit card Learn More about Bank of America® Premium Rewards® credit card

Apply Now for Bank of America® Premium Rewards® credit card Learn More about Bank of America® Premium Rewards® credit card

Источник: https://www.bankofamerica.com/credit-cards/

Limited-Time Offer

Skip to Content

Earn $200 Bonus Cash Back Rewards after spending $500 on purchases in the first 90 days. 

PLUS, Earn 1.529% Bonus Cash Back Rewards on your purchases when your Upromise Program account is linked to an eligible College Savings Plan.

See Terms and Conditions for details.

$0 annual fee.

Learn more

Upromise(registered trademark) Mastercard(registered trademark)

Earn $200 Bonus Cash Back Rewards after spending $500 on purchases in the first 90 days. 

Learn more

$0 annual fee

See Terms and Conditions for details.

We’re here to help

Access your credit card account online or call us anytime at 877-523-0478.

Contact us

Contact Us
Источник: https://cards.barclaycardus.com/

Citibank.com provides information about and access to accounts and financial services provided by Citibank, N.A. and its affiliates in the United States and its territories. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States.


Terms, conditions and fees for accounts, products, programs and services are subject to change. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. Your eligibility for a particular product and service is subject to a final determination by Citibank. Your country of citizenship, domicile, or residence, if other than the United States, may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and regulations regarding taxes, exchange and/or capital controls that you are responsible for following.


The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U.S. in the Citigold® Private Client International, Citigold® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages.

Источник: https://online.citi.com/US/JRS/pands/detail.do?ID=Citiphone
Home>Service Channels>CitiPhone
CitiPhone
Operate your account using CitiPhone Banking
Control your personal finances anywhere, anytime with our 24-hour CitiPhone service.
BenefitsFeaturesHow to Apply
Citiphone offers you the service 24-hours a day, 7-days a week for immediate assistance.
Citiphone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880* / 86-20-38801267.
For credit card holders, please call us at 400-821-1880* / 86-21-38969500.
*This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267.
For credit card holders, if you are calling from other parts of the world,please calll us from 86-21-38969500.
  • Information Enquiry: Provide latest investment information for product and service offering, branch information, interest rate and foreign exchange rate.
  • Account Information Enquiry: Access account informaiton (Saving account, Time Deposit, Investment and Loan), such as account balances and transaction details on your statement.
  • Banking Services: Conduct general banking transactions, such as setting up a new account for a Citibank Shanghai branch customer, applying for a demand draft/manager's check, renewing time deposits and transferring funds among your accounts.
  • Change telephone banking password and other account services.
  • Debit Card related services.
  • Latest information for marketing campaigns and Citibank Market Commentary.
  • Other services: Request a checkbook balance and statement.
  • Contact a Citibank Professional.
CitiPhone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880/ 86-20-38801267*.
For credit card holders, please call us at 400-821-1880* / 86-21-38969500.
*This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267.
* For credit card holders, if you are calling from other parts of the world. Please calll us from 86-21-38969500.
Источник: https://www.citi.cn/english/services/phone_banking.htm

Welcome

Explore the Credit & Account Protection benefits including FICO® Scores, now available to many cardmembers.

Check out how our card can help you when you shop.

Make sure you are taking advantage of your card's travel benefits.

Discover the ways you may earn rewards and save on dining & entertainment.

Citi® Concierge

With Citi Concierge, you have access to a staff of experts working around the clock to help you get things done and save time. It’s an easy and convenient way to manage your shopping, entertainment, gift-giving and everyday needs.  We’ll help you find a grocery store, restaurant or pharmacy that provides delivery service or curbside pickup.  Or provide ideas for virtual tours or activities everyone can enjoy at home. We can even ship a gift for a special occasion or just to remind someone you’re thinking of them. Whatever you need, your Concierge is there for you. 

Citi® Concierge

With Citi Concierge, you have access to a staff of experts working around the clock to help you get things done and save time. It’s an easy and convenient way to manage your shopping, entertainment, gift-giving and everyday needs.  We’ll help you find a grocery store, restaurant or pharmacy that provides delivery service or curbside pickup.  Or provide ideas for virtual tours or activities everyone can enjoy at home. We can even ship a gift for a special occasion or just to remind someone you’re thinking of them. Whatever you need, your Concierge is there for you. 

Shop with Citi and PayPal

Easily link your card to a PayPal account. Combine the benefits of your Citi® card with the convenience and security features of checking out with PayPal.


Link your Card Now

Citi® Quick Lock

Misplaced your card? Lock it with Citi® Quick Lock. Instantly block new purchases and cash advances—while allowing recurring transactions, payments, balance transfers and credits to continue without disruption.
If you ever misplace your card, Quick Lock lets you instantly protect it without having to change your account number or go through the steps of ordering a new card. It buys you peace-of-mind and time to find your card. And when you find it, you can unlock it just as easily.

Find Citi Quick Lock by launching your Citi Mobile® App or signing into Citi® Online.

Citi® Mobile App

With Citi® Mobile app you can pay bills, view transactions and set up account notifications—like a credit card purchase over a certain dollar amount, exceeding your credit limit, or payments posting to your account.

Learn More

Customer Service


If you believe your account may have been used fraudulently, please contact Citi Customer Service:

1-800-950-5114
Outside of the United States,
call Citi collect at 1-605-335-2222
TTY: 1-800-325-2865 for hearing and speech impaired services only

24 hours a day, 7 days a week

Citi® Concierge

With Citi Concierge, you have access to a staff of experts working around the clock to help you get things done and save time. It’s an easy and convenient way to manage your shopping, entertainment, gift-giving and everyday needs.  We’ll help you find a grocery store, restaurant or pharmacy that provides delivery service or curbside pickup.  Or provide ideas for virtual tours or activities everyone can enjoy at home. We can even ship a gift for a special occasion or just to remind someone you’re thinking of them. Whatever you need, your Concierge is there for you. 

Citi Entertainment®

The Citi Entertainment® program takes the once out of once in a lifetime. Get special access to purchase tickets to thousands of events, including presale tickets and exclusive experiences for the year’s most anticipated concerts, sporting events, dining experiences and more.
Go to citientertainment.com >

Customer Service

1-800-950-5114
Outside of the United States,
call Citi collect at 1-605-335-2222
TTY:1-800-325-2865 for hearing and speech impaired services only

24 hours a day, 7 days a week

Your card may have additional benefits other than these listed above. Terms and conditions apply. For more information, please login or call Citi Customer Service at 1-800-950-5114 (TTY: 1-800-325-2865 for hearing and speech impaired services only). View the Card Benefits Site Terms of Use.

* FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

Источник: https://www.cardbenefits.citi.com/

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