simmons first national bank credit card

Trends affected by the increasing cash balances are paydowns on loans, reduced credit card balances and fewer overdraft activities. Net Interest. The $8.1 billion-asset holding company owns Simmons First National Bank and seven other community banks that bear the Simmons First Bank name and maintain. It is the primary subsidiary of Simmons First National Corporation, a bank holding In 1967, the bank was the first in Arkansas to offer a credit card. simmons first national bank credit card

From Simmons First, an account just for young crowd

Alex Carriles, chief digital officer at Simmons First National in Pine Bluff, Arkansas, tallied up the frustrations of young, underbanked customers when his team started devising a new checking account for this audience last year.

For one, Generation Z and young millennials prefer banking on their mobile devices — but the small screen isn’t so friendly to the multistep account-opening process. They get puzzled when identity verification questions refer to mortgage payments they don’t have or loans for cars they have never owned. They may hit a wall when it comes time to fund the account if they have no existing bank account from which to transfer money.

Enter Coin Checking, an account that the $23 billion-asset parent of Simmons Bank launched in its home state in the first quarter and then the other five states it serves on July 1. The account was designed from the get-go to solve many of the snags Carriles had documented and, in the process, hook prospective Gen Z and young millennial customers.

“We tend to skew to an older demographic,” said Carriles. “We wanted to bring younger customers to make this their first bank and stay with us for the rest of their lives.”

Alex Carriles, chief digital officer at Simmons Bank

Traditional banks often find it a challenge to create banking products that compete with dedicated apps developed by fintechs.

“If you want to grow and have a good funding base long-term, this is a great niche to try to target,” said Stephen Scouten, managing director in equity research at Piper Sandler. “Banks are facing a path where fintech companies or startups that are targeted toward the underbanked could theoretically cannibalize their business over a longer period of time.”

Certain features of the account-opening product that the bank developed, including its design and the method with which it validates customer identities, stand out for a bank of Simmons's size, said Scouten.

The initial step taken to appeal to young demographics was the mobile-first layout of the website. Simmons built Coin Checking to be navigated on a smartphone first and foremost.

“We didn’t design a website and then make it little,” said Carriles. “It was designed to look great on this screen and looks the same way but larger on the desktop.”

That means users can scroll vertically through bite-size pieces of information about the account, rather than swiping left and right or zooming in and out.

The account application is broken into a few digestible steps per screen. For example, after clicking Open Now, users get a list of three things they need to open Coin Checking: a driver’s license or state ID, their Social Security number and five minutes of their time.

“When you are talking about opening a checking account on your phone, the degree to which you can make it more seamless for the consumer, the better hit rate you will get of someone clicking, opening an account and moving money,” said Scouten. “That is the right way to think about it instead chase bank hours salinas ca retrofitting your existing setups.”

Simmons also wells fargo business account status away with the typical questions used to verify a customer’s identity, which can confuse customers with thin credit histories who find themselves repeatedly clicking “none of the above” to multiple choice questions.

The application asks for a few pieces of information: email, employment status, employer and Social Security number. Customers scan their driver's licenses or state identification cards. A third-party solution called IDscan, which is integrated with Jack Henry’s OpenAnywhere digital account-opening process via application programming interfaces, scans the card, takes a picture of the user and analyzes and validates the data. Then it transmits the data to the American Association of Motor Vehicle Administrators to validate the authenticity of the driver’s license or state ID.

Scouten says he has not heard of other banks deploying this method, especially banks of Simmons’s size. But he expects others will be fast followers when their core providers allow it.

The bank also inserted some humor into the process. When it comes time to read the terms and conditions, the bar at the top reads “Let’s shake hands.” Underneath, the application elaborates, “help keep our lawyers happy and agree to these terms.”

“That’s something you would expect to see in other apps for this age group,” said Carriles.

When it is time to fund the account, customers can transfer money from an existing bank account. But if Coin Checking is their first account, they can also wait up to 45 days to fund the account, with as little as 1 cent, by mobile deposit or by direct deposit from their employer. The bank sends new Coin Checking customers a welcome kit that includes a direct deposit form, a debit card, a wireless power bank, a charger cord and tips for using the Simmons Bank app.

Coin Checking is Simmons’ first fully digital account, meaning no human intervention is required from the bank's side from beginning to end. Carriles hopes to digitize other aspects of account opening in the near future, expanding the possibilities for Simmons to open customer accounts at their workplaces or on college campuses. He also wants it to be as seamless at a branch as it is with Coin Checking.

Right now, “you spend 20 minutes looking at the back of the head of the banker typing away as you wait for him to finish entering all of the information,” said Carriles.

“They are thinking about everything the right way and trying to be more proactive about implementing mobile and digital into their customer acquisition strategy,” said Scouten.


Simmons First National Bank

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Fictitious Cashier's Checks: Fictitious Cashier's Checks of Simmons First National Bank, Pine Bluff, Arkansas

The above-named bank has reported that fictitious cashier's checks issued in the bank's name but using the routing number of Citibank, 022000868 are being presented for payment nationwide in connection with various Internet purchase or overpayment schemes.

These items are fictitious, as Simmons First National Bank does not issue cashier's checks. Checks presented to date have been made payable in varying amounts from $2,000 to $180,000 and may include a bank identifying number on the MICR line of 565501 or 565602. Due to possible variations in appearance of the bank's official items and scams, it is suggested that officials of Simmons First National Bank be contacted to verify authenticity of any of the bank's official items, if received from an unknown or questionable source.

Some of the fictitious instruments are being distributed as payment for properties rented via the Internet. The potential victim will receive a counterfeit check in payment of an offer advertised on the Internet; however, the amount of the check will be for a greater amount than the agreed-upon price. The potential victim is instructed to cash the check at their bank and wire the difference out of the country. Other fictitious checks are being distributed as payment for large dollar items purchased via the Internet. These transactions are targeting companies such as large equipment and truck dealers.

For additional information and guidance and to verify the authenticity of Simmons First National Bank's official items, please contact Lulu Mitchell, Vice President, Branch Administration, 501 Main Street, Simmons first national bank credit card Bluff, AR 71601, by telephone at (870) 541-1191, by fax at (870) 850-1154, or via email at [].

Consumers who receive counterfeit or fictitious items and associated material should file complaints with the following agencies, as appropriate:

  • U.S. Department of the Treasury, Office of Inspector General (OIG): by telephone at (800) 359-3898 or by visiting the OIG website.
  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC's website.
  • National Consumers League (NCL): by telephone at (202) 835-3323 or by email. To file a fraud complaint, visit the NCL fraud website.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The website offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Simmons first national bank credit card of Investigation Internet Crime Complaint Center (to report scams that may have originated via the internet).
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form.

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to

Office of simmons first national bank credit card Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
Phone: (202) 649-6450
Fax: (571) 293-4925

For additional information regarding other types of financial fraud, please visit the OCC's anti-fraud resources page.

Richard C. Stearns
Director for Enforcement & Compliance



Pine Bluff, Ark. - Simmons Bank announced today enhancements to the bank's digital banking platform that includes new features designed to allow customers the ability to make one-time credit card payments, instantly increasing their available credit and allowing for additional purchases immediately. In addition, the bank has partnered with Zelle® to offer customers the ability to send and receive money with friends and family in the Simmons Bank mobile app or online banking platforms.

"As the digital landscape rapidly evolves, so too does our ability to provide our customers account access when and where they want it," said Alex Carriles, executive vice president and chief digital officer. "The enhancements to our online credit card simmons first national bank credit card options and the ability to quickly and easily send, receive or request money with Zelle® are two examples of how we are continually exploring new and innovative ways to enhance our customer experience within the digital banking ecosystem."

Credit card customers can now pay their credit card balance instantly from their personal Simmons Bank checking or savings account using the Simmons Bank mobile banking app or online at This option provides customers the ability to make a payment once a day and have instant access* to the available credit on their Simmons Bank credit card, that includes the amount of the payment just made. For example, if a customer makes a $100 payment on the card's balance, then another $100 can be charged to the credit card without delay.

With access to Zelle®, Simmons Bank customers can send, receive or request money(1) directly from the Simmons Bank mobile app and online banking. Zelle® provides customers a fast, safe and easy way to send money from Simmons Bank checking or savings account to nearly any bank or credit union account in the U.S. simply by using the recipient's U.S. mobile number or email address.

These enhancements to our customers' experience follow the recent launch of Coin Checking**, Simmons Bank's san judas tadeo fully digital account origination solution that requires no human intervention on the bank's side from beginning to end while offering a streamlined and engaging account opening process.

Coin Checking provides customers the ability to open a Simmons Bank personal checking account directly from their mobile phone. Simmons Bank is one of the first banks in the country to create a mobile app that leverages the state's Department of Motor Vehicles to confirm authenticity utilizing information from the customer's drivers' license or State ID to populate the application. With an ID, social security number and a mobile device, customers can open an simmons first national bank credit card within five minutes or less.

Zelle and the Zelle related marks are wholly owned by Early Warning Simmons first national bank credit card, LLC and are used herein under license.

*Benefits and features are subject to customer qualification and approval by Simmons Bank. All accounts subject to approval. Restrictions apply.Third party fees may apply.

(1) There are no transaction fees to use Zelle® at Simmons Bank, but mobile network and other fees may apply.

(2)U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes. Terms and conditions apply.

**No minimum balance required at account opening. A minimum of $0.01 required within 45 days of account opening. Accounts not funded within 45 days of opening will be closed. Account currently only available to new Simmons Bank customers in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Individual account only; no joint ownership or beneficiaries. Must be 18+ to open. Must be opened online.


About Simmons Bank

Simmons Bank is a wholly owned subsidiary of Simmons First National Corporation (NASDAQ: SFNC), a Mid-South based financial holding company with approximately $23.4 billion in assets as of June 30, 2021. Simmons Bank operates 198 branches, including 68 in Arkansas, 48 in Missouri, 33 in Tennessee, 23 in Texas, 20 in Oklahoma and 6 in Kansas. Founded in 1903, Simmons Bank offers comprehensive financial solutions delivered with a client-centric approach. Simmons Bank was recently named to Forbes magazine's list of "World's Best Banks" for the second consecutive year and ranked among the top 30 banks in Forbes' list of "America's Best Banks" for 2021. Additional information about Simmons Bank can be found on our website at, by following @Simmons_Bank on Twitter or by visiting our newsroom.


Simmons Bank
Public Relations Manager
501.413.7055 (mobile)


Simmons First National Corporation published this content on 07 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 07 October 2021 21:56:03 UTC.


Simmons First National Corporation

Key Executives

NameTitlePayExercisedYear Born
Mr. George A. Makris Jr.Chairman & CEO1.49MN/A1957
Mr. Robert A. FehlmanPres & COO882.96kN/A1965
Mr. Stephen Christopher MassanelliSr. EVP & Chief Admin. Officer483.51kN/A1956
Ms. Jennifer Brynn ComptonExec. VP, Chief People Officer & Corp. Strategy Officer477.35kN/A1973
Mr. Matthew Steven ReddinExec. VP & Chief Banking Officer563.98kN/A1978
Mr. Jay Brogdon CPAExec. VP, CFO & TreasurerN/AN/AN/A
Mr. David W. GarnerExec. VP, Exec. Director of Fin. & Accounting and Chief Accounting OfficerN/AN/A1970
Mr. Paul D. KannemanExec. VP & Chief Information OfficerN/AN/A1958
Mr. Edward J. BilekExec. VP & Director of Investor RelationsN/AN/AN/A
Mr. George A. Makris IIIExec. VP, Gen. Counsel & Corp. Sec.N/AN/A1986

Amounts are as of December 31, simmons first national bank credit card and compensation values are for the last fiscal year ending on that date. Pay is salary, bonuses, etc. Exercised is the value of options exercised during the fiscal year. Currency in USD.


Simmons First National Corporation operates as the holding company for Simmons Bank that provides banking and other financial products and services to individuals and businesses. It offers checking, savings, and time deposits; consumer, real estate, and commercial loans; agricultural finance, equipment, and small business administration lending; trust and fiduciary services; credit cards; investment management products; insurance products; and securities and investment services. As of December 31, 2020, the company operated through approximately 204 financial centers located throughout market areas in Arkansas, Illinois, Kansas, Missouri, Oklahoma, Tennessee, and Texas. Simmons First National Corporation was founded in 1903 and is headquartered in Pine Bluff, Arkansas.

Corporate Governance

Simmons First National Corporation’s ISS Governance QualityScore as of September 26, 2021 is 3.The pillar scores are Audit: 5; Board: 5; Shareholder Rights: 2; Compensation: 4.

Corporate governance scores courtesy ofInstitutional Shareholder Services (ISS). Scores indicate decile rank relative to index or region. A decile score of 1 indicates lower governance risk, while a 10 indicates higher governance risk.

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Simmons Bank Rewards

The Simmons Bank Card brand and all associated trademarks are the property of Simmons Bank and may only be used with expressed written consent. Simmons Bank offers access to customer service representatives 24 hours a day, 7 days a week. For general questions about your Simmons Bank credit card, call 1-800-272-2102.

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Pay by Phone: The Simmons First credit card payment phone number is 1-800-272-2102. Pay by Mail: The Simmons First credit card payment mailing address is: Bank Card Processing, PO Box 84071, Columbus, GA 31908-4071. You should avoid paying by mail near to the due date, though there is a priority/overnight mail service for fast delivery: Simmons First Payment Processing, 1030 5 th Avenue .

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Simmons Bank CardManager

Welcome to Simmons Bank Card Manager. You will need to enroll before your first time logging in. If you have any issues, please email [email protected] or call our 24-hour customer support at 1-800-272-2102. As a part of the enrollment process you will:

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Simmons Bank - Personal & Business Banking, Credit Cards .

Business Credit Card Login; Personal Credit Card Login; Card Alerts; CentreSuite Login; Lockbox Login; . The first step to a better banking experience. Learn More. For more than 100 years, Simmons Bank has been committed to providing our customers with the products and services they need to turn their financial dreams into reality. As you .

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Credit Cards Simmons Bank

To request a copy of credit card agreements, disclosures and notes, please call 1-800-272-2102 or fill out the Credit Card contact form. 42 Simmons Visa Signature cardholders are responsible for the payment of any and all charges associated with any goods, services, reservations or bookings purchased or arranged by the Visa Signature Concierge .

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Simmons Bank was added to the directory by a user on September 16, 2019. doxo is a secure, all-in-one bill pay service enabling payments to thousands of billers. doxo is not an affiliate of Simmons Bank. Logos and other trademarks within this site are the property of their respective simmons first national bank credit card. No endorsement has been given nor is implied.

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Simmons Bank Visa Credit Card Reviews (Sep. 2019 .

Simmons Bank is one of the few credit card issuers that allows applicants to include a cosigner, which improves m to ft inches approval chances of people with not-so-great credit. If you're wondering whether Simmons Bank Visa Credit Card is the right card for simmons first national bank credit card, read on.

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