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Complete list of the 2523 Truist Bank locations with address, financial information, reviews, routing numbers etc. Also ask questions and discuss related. and Premier Banking for SunTrust, said in the press release. “This new location at The Battery Atlanta, offers clients extended hours as. The most recent texts appear to be from SunTrust Bank. After the recording put me on hold for a few seconds, I was told they were able.

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Truist Financial

Banking company in the U.S.

Truist Financial logo.svg

Traded as

IndustryFinancial services
Founded1872; 149 years ago (1872) (as BB&T)[2] 1897; 124 years ago (1897) (as Southern National)[3]
1891; 130 years ago (1891) (as SunTrust)[4]
2019; 2 years ago (2019) (as Truist)[1]
HeadquartersTruist Center[5]
214 North Tryon Street
Charlotte, North Carolina, U.S.

Number of locations

2,781 branches[6]

Area served

North Carolina, South Carolina, Virginia, Maryland, West Virginia, Kentucky, Tennessee, Georgia, Florida, Alabama, Indiana, Texas, New Jersey, Ohio, Pennsylvania, Washington, D.C.

Key people

Kelly King, Chairman[7]
William H. Rogers Jr., President & CEO[7]
Daryl N. Bible, CFO[7]
ProductsCommercial and Consumer banking
Investment banking
RevenueIncreaseUS$20.370 billion (2020)

Net income

Increase US$4.492 billion (2020)
Total assetsIncrease US$509.228 billion (2020)[8]
Total equityIncrease US$70.912 billion (2020)

Number of employees

54,982 (2020)
DivisionsTruist Bank[1]
Truist Securities[9]
Truist Insurance Holdings[10]
Footnotes / references

Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina.[12] The company was formed in December 2019 as the result of the merger of BB&T (Branch Banking and Trust Company) and SunTrust Banks.[13][14] Its bank operates 2,781 branches in 15 states and Washington, D.C., and offers consumer and commercial banking, securities brokerage, asset management, mortgage, and insurance products and services.[11] It is on the list of largest banks in the United States by assets; as of June 2021, it is the 10th largest bank with $509 billion in assets.[8][15] As of January 2021, Truist Insurance Holdings is the seventh largest insurance broker in the world with $2.27 billion in annual revenue.[16][10]


History of BB&T[edit]

In 1872, Alpheus Branch and Thomas Jefferson Hadley founded the Branch and Hadley merchant bank in their hometown of Wilson, North Carolina. After many transactions, mostly with local farmers, Branch bought out Hadley's shares in 1887 and renamed the company Branch and Company, Bankers.[17] Also in 1887 the bank moved to its new headquarters on Nash Street in downtown Wilson, North Carolina.[2] Two years later, Branch, his father-in-law Gen. Joshua Barnes, Hadley, and three other men secured a charter from the North Carolina General Assembly to operate the Wilson Banking and Trust Company. After many more name changes, the company finally settled on the name Branch Banking and Trust Company. Branch remained an active member of the company until his death in 1893. The 1903 Branch Banking and Trust Company Building at Wilson was listed on the National Register of Historic Places in 1978.[17]

BB&T sold Liberty Bonds during World War I and grew to have more than $4 million in assets by 1923. BB&T Insurance Services was added in 1922 and a mortgage division was added in 1923. Even though banks across the United States failed as a result of the 1929 Stock Market Crash, BB&T survived; it was the only one to do so in the town of Wilson.[18]

History of Southern National Bank[edit]

In 1897 the Bank of Lumberton was started by Angus Mclean in Lumberton, North Carolina, the predecessor of Southern National. The founding board members of the bank were Angus Mclean, Thomas McNeill, R.D. Caswell, C.B. Townsend, S.A. Edmund, R.L. Steele, W.L.F. Steel, T.C. Guthrie, H.B. Jennings. The board was composed of members from Lumberton, Rockingham, North Carolina, and Bennettsville, South Carolina. Thomas McNeill was selected to be the bank's first president. Unfortunately he resigned a year later when he was appointed a judge. After McNeill resigned Mclean became president. Mclean did not simply view himself as a banker, he wanted to build companies that had a good return on their investment, created jobs, and benefited the communities they operated within. In 1955 Hector MacLean, Angus Mclean's son, was named president. The Bank of Lumberton changed names to Southern National Bank in 1959.[19]

In 1979, Carolina State Bank of Gastonia, started in 1971, became part of Southern National.[20] In 1982, Southern National took over Winston-Salem-based Forsyth Bank & Trust, led by Glenn Orr.[21] In 1985, Southern National had assets of $1.5 billion. With the purchase of a former Northwestern Bank branch in Hickory, which had to be sold after the First Union-Northwestern merger, Southern National had 99 branches in 26 counties.[22] In 1986, Southern National Corporation entered South Carolina with the $10 million purchase of Horry County National Bank of Loris. Later that year, Southern National announced the $5.6 million purchase of First Palmetto Bancshares Corp. of Columbia and the $9.75 million purchase of Capital Bank and Trust Co. of Belton. At the time, Southern National was North Carolina's seventh-largest banking company.[23] Also in 1986, Southern National sold its Southern National Mortgage Co. to NCNB for an estimated $7 million. Southern National had not intended to sell the business but NCNB made a good offer and the bank could use the money for its South Carolina purchases. NCNB had exited the mortgage business in 1981 to concentrate on interstate banking, though NCNB bought Bank of North Carolina in 1982 and sold that bank's mortgages to Southern National.[24] In May 1989, Southern National announced its purchase of Allied Bankshares Inc. of Thomson, Georgia. The $59 million deal fell apart but would have been the first acquisition of a Georgia bank by a mid-sized N.C. bank.[25][26] Another failed deal in 1990 would have given Southern National $1 billion in South Carolina assets and 53 offices in the state. NBSC had $540 million in assets, while Southern National Corp. had $3.4 billion and was N.C.'s fifth largest bank holding company. NBSC shareholders objected to the $53 million deal.[26]

In 1990 Hector MacLean retired from the bank. During his presidency the bank changed its name, grew from $3 million in assets to $3.3 billion, and grew to 148 branches. MacLean's successor was Glenn Orr.[19] Early in 1993, Southern National completed its purchase of First Federal Savings Bank in Winston-Salem,[27] putting Southern National behind only Wachovia in Forsyth County deposits. Southern National had $4.5 billion in assets, $3.9 billion of those in North Carolina, and was the state's sixth largest banking company. The company's North Carolina banking operations began moving to Winston-Salem, though Orr and the corporate headquarters stayed in Lumberton. One reason for the move was the 20-story, 239,000-square-foot (22,200 m2) One Triad Park, which had 74,000 square feet (6,900 m2) of space Southern National could move into immediately. One of the other contenders, Greensboro, would not have a new building ready, and the bank would need a temporary home.[28][29][30] With Southern National taking 80,000 square feet (7,400 m2) on eight floors, the building's name changed to Southern National Financial Center on May 3.[31]

Also in 1993, Southern National announced the purchase of Goldsboro-based East Coast Federal Savings Bank, with $256 million in assets, which Orr called "one of the best savings banks in the state."[27] The deal would make Southern National number one in deposits in Fayetteville, the state's fifth-largest banking market.[27] In 1993, Southern National announced the acquisition of First Savings Bank, FSB, headquartered in Greenville, South Carolina. With just over $2 billion in assets, it was the third largest financial institution in South Carolina.[32] Orr along with the BB&T Chairman John Allison helped facilitate the Southern Nation BB&T merger.[19]

Merger with Southern National Bank[edit]

In 1995, the bank merged with Southern National Bank, another bank with roots in the eastern part of the state. This gave BB&T 437 branches in 220 cities in the Carolinas and Virginia. The merged company became Southern National Corp., but all of its banking subsidiaries took the BB&T name. With $19 billion in assets, BB&T had the most North Carolina deposits and branches of any bank. Southern National head Glenn Orr and new BB&T chairman John Allison said the merger likely created a bank that would be too rich to be taken over by an out-of-state bank. Orr retired once the merger was complete.[33] The headquarters became BB&T Financial Center in Winston-Salem, North Carolina.[34]

In 1997, Southern National Corp. took over United Carolina Bank, another eastern North Carolina-based bank, in a $985 million deal announced in November 1996. UCB had $4.5 billion in assets. 400 employees worked in Whiteville but despite losing the headquarters, the town would eventually have 500 BB&T employees working at a 250-employee call center and other operations.[35][36][37] Starting September 22, 1997, 91 UCB branches began the process of changing to BB&T, and 67 other branches of the two banks closed starting in October because they were close to other BB&T locations.[38][39]

On May 19, 1997, Southern National Corp. changed its name to BB&T Corp. and its stock symbol SN to BBT.[40]


The bank continued to expand nationwide through the 1990s, purchasing Fidelity Financial Bankshares,[41] First Financial of Petersburg, Md., Maryland Federal Bancorp,[42] and Franklin Bancorporation.[43] In 1998, BB&T acquired MainStreet Financial of Martinsville, Va.,[44][45] and Mason-Dixon Bancshares of Westminster, Md.,[46] and further expanded into Georgia and West Virginia after purchasing First Liberty of Macon, Ga.,[47] and Matewan Bancshares.[48]-

In 2000, BB&T purchased One Valley Bancorp, which was itself formed from a combination of community banks throughout West Virginia. This move gave BB&T the largest bank presence in West Virginia. In 2002, BB&T completed its acquisition of MidAmerica Bancorp of Louisville, Ky. (Bank of Louisville) and AREA Bancshares Corporation of Owensboro, Ky.[49][50][51] In 2003, BB&T completed its acquisition of First Virginia Banks of Falls Church, Va. In 2005, the bank acquired Main Street Banks of metro Atlanta for $622 million.[52] In 2006, the bank acquired Coastal Federal Bank, based in Myrtle Beach.[53]

In late 2008, the bank accepted $3.1 billion in bailout money through the sale of preferred shares to the U.S. Treasury's Troubled Asset Relief Program. In June 2009, the bank repurchased the shares.[54] Also in June 2009, its chairman, John A. Allison IV delivered a keynote address to a meeting of the Competitive Enterprise Institute, where he claimed to show how government regulation caused the financial crisis of 2007–2008.[55] In July 2008, the company acquired Puckett, Scheetz & Hogan.[56] In December 2008, the company acquired J. Rolfe Davis.[57] On August 14, 2009, the bank acquired Colonial Bank after its seizure by the FDIC. This acquisition added more than 340 branches in Alabama, Florida, Georgia, Nevada, and Texas, along with approximately $22 billion in assets.[58][59] BB&T sold the Nevada branch to U.S. Bancorp in January 2010.[60]

The company acquired Atlantic Risk Management.[61] In November 2011, the company acquired Precept, an employee benefits consulting firm.[62] In July 2012, the bank acquired BankAtlantic, and its $2.1 billion in loans and $3.3 billion in deposits.[63] The company also began selling flood insurance online.[64] In December 2013, the bank acquired 21 Citigroup branches in Texas for $36 million, adding $1.2 billion in deposits.[65] In September 2014, the bank acquired 41 more Citigroup branches, adding $2.3 billion in deposits.[66]

In June 2015, the bank acquired Bank of Kentucky for $363 million, which added $1.9 billion in assets and gave BB&T a presence in the Northern Kentucky-Cincinnati market and its first branches in Ohio.[67] In August 2015, the bank acquired Susquehanna Bank for $2.5 billion, adding 240 branches and $18.7 billion in assets, and marking the bank's entry into Pennsylvania and New Jersey.[68] In April 2016, the company acquired Swett & Crawford, a wholesale insurance broker.[69] In April 2016, the bank acquired National Penn for $1.8 billion, which added 124 branches in Pennsylvania, New Jersey, and Maryland, $9.6 billion in assets, and $6.7 billion in deposits.[70] On August 29, 2018, BB&T announced as many as 630 employees would move from its former corporate headquarters on West Nash Street in Wilson to a $35 million, 95,000-square-foot facility on Pine Street. On October 16, 2018, BB&T announced plan to move 500 employees into a 100,000-square-foot, $10 million building in Whiteville, N.C..[71]

On August 11, 2021 Truist announced it will acquire Service Finance Co. for $2 billion in cash. The deal should close later in 2021. Service Finance CO. employees will continue to work out of their base in Boca Raton, Florida. The acquisition will add to Truist's point of sale lending business.[72]

Insurance Services[edit]

BB&T has been in the insurance business since 1922. In the late '80s and early '90s the division was losing money. In 1990 Henry William and Wade Reece, a BB&T branch manager, met to discuss how to make the business profitable again. In 1995 the insurance services division made 6 acquisitions of insurance companies based across North Carolina. In July 1999 the insurance services division had acquired 24 insurance companies in North Carolina, 15 in Virginia, 3 in South Carolina, and 1 in Georgia.[73] By 2010 BB&T's insurance division had grown to be the sixth largest broker in the US and the seventh largest in the world with $1 billion in annual revenue. The division has completed 60 mergers since 1999. In 2002 CRC was acquired, whose businesses include specialty and high risk clients. TAPCO and Southern Cross were also acquired and merged into CRC.[74] In February 2008, the division acquired Burkey Risk Services.[75] In April 2008 UnionBanc Insurance Services was acquired.[76] In November 2009, the division acquired Oswald Trippe.[77]

In September 2011 Liberty Benefit Insurance Services, an agency operating in California, was acquired.[78] In February 2012, the division acquired the life insurance, property, and casualty insurance divisions of Crump Group.[79] In March 2014, the Insurance Services division acquired Woodbury & Co., an insurance broker operating in the Carolinas.[80] In April 2014 Caledonian Insurance Group was, a company which specialized in insurance brokerage services for the aviation industry.[81] In April 2015, BB&T subsidiary CRC Insurance Services acquired the assets of Napco LLC, a broker of catastrophic commercial insurance.[82] In the June 2015 acquisition of Bank of Kentucky part of the deal was also American Coastal Insurance which increased BB&T's ownership in AMRisc.[83] In April 2018 the insurance service division announced it was purchasing Regions Insurance Group which was owned by Regions Financial Corporation[84] and the purchase was completed in July 2018.[85] The business was based in Memphis, Tennessee and had offices in 10 states. This acquisition significantly added the insurance division's retail and whole lines of business.[84] The acquisition provided BB&T Insurance Services with 60,000 new clients in multiple states.[86]

In June 2020 BB&T Insurance Holdings rebranded as Truist Insurance Holdings and moved its headquarters to Charlotte, North Carolina inside the Truist Center, Truist's corporate headquarters.[10] Insurance Services has been an important area of growth for Truist, in 2020 it accounted for 10% of Truist's revenue. Kelly King CEO of Truist stated the company's goal is to have the insurance division eventually make up 14% to 15% of Truist's revenue. The division has continued acquisitions with 5 closing at the end of 2020 to add $100 million in revenue. With the closing of those deals the division has made over 100 insurance acquisitions.[87] In May 2021 the insurance division announced it will acquire Constellation Affiliated Partners in the third quarter. The insurance division plans to keep Constellation Affiliated Partners 475 employees and merge them into CRC. The acquisition will add $160 million in revenue to Truist Insurance Holdings current revenue of $2.3 billion. Truist Insurance has three main segments: retail, insurance premium finance and wholesale. John Howard, CEO of Truist Insurance, stated this about the division's approach "We are normally working on acquisition opportunities. We're in an industry that is consolidating, and we have a really good track record, I really think diversification is attractive, and we're already the most diversified insurance broker, so I want to continue to build on that. And for Truist overall, we provide diversification away businesses, so that we perform well throughout a variety of market cycles."[88]

History of SunTrust Banks[edit]

SunTrust Banks is the combination of three companies, two banks based in Georgia and an investment company. The three companies are Trust Company of Georgia, Sun Bank, and The Robinson-Humphrey Company.[4][89][9]

On September 21, 1891 what subsequently became the Trust Company of Georgia was started by John M. Green, Joel Hurt, H. L. Atwater, W. A. Hansell, T. J. Hightower, J. G. Oglesby, J. D. Turner, John B. Daniel, Joseph Hirsch, Leon Lieberman, Louis Wellhouse, A. J. McBride, D. O. Dougherty, W. A. Gregg, W. W. Draper, A. C. Hook, W. T. Ashford, George W. Brooke, C. I. Branan, and C. D. Montgomery.[4][90] In November 1893, it restructured as a trust company and renamed itself Trust Company of Georgia.[90]

The earliest predecessor of Sun Bank was founded in 1911 as The People's National Bank in Orlando, Florida. In 1920, it became the First National Bank. In the early 1930s, during the Great Depression, the First National Bank and Trust Company failed. It was reorganized on Valentine's Day 1934 as the First National Bank at Orlando.[4] In 1973, the bank merged with other Orlando banks to become SunBanks.[91] As of December 31, 1973, it had three bank-related subsidiaries and total assets of $1.713 billion.[92] In 1985 the Trust Company of Georgia and Sun Banks Inc. merge to form SunTrust Banks Inc.[89]

The Robinson-Humphrey Company was founded as a municipal bond shop by Roby Robinson in 1894. Robinson and William G. Humphrey, a bond trader from Toledo, Ohio, eventually incorporated The Robinson-Humphrey Co. in 1902. It blossomed into the leading investment banking firm in the South under Chairman Justus Martin Jr., who helped broaden its ties to Atlanta corporations, European clients and the firm's wealthy families who were brokerage clients.[93] Martin was at the helm when Robinson-Humphrey commissioned the building of the bold Atlanta Financial Center in city's tony Buckhead business district in the early 1980s.[94] In 1982, Martin sold Robinson-Humphrey to American Express, which was then run by another Atlanta deal maker and fellow Georgia Tech grad, James Robinson (no relation to Roby Robinson). Under AmEx, the firm operated as part of Shearson Lehman Brothers Inc.[95] In 1993, deal maker Sandy Weill orchestrated a deal for Shearson's retail division, and Robinson-Humphrey was included in the sale, using the Smith Barney unit of Primerica Corp.[95] The company was acquired by SunTrust in 2001.[95] In June 2020 SunTrust Robinson Humphrey and BB&T Capital Markets combined to form the new Truist Securities.[9]

BB&T/SunTrust merger[edit]

On February 7, 2019, It was reported that Winston-Salem-based BB&T and Atlanta-based SunTrust Banks would come together in a merger of equals to create the eighth-largest US bank. It would be the biggest bank deal since the 2007-2009 financial crisis. The bank also announced the move of its headquarters to Charlotte, North Carolina, retaining significant operations in Winston-Salem.[96][97] It was subsequently announced that Winston-Salem would be the bank's headquarters for community banking, while Atlanta would be the hub for wholesale / retail banking.[98]

On June 12, BB&T and SunTrust announced that the merged company would be called Truist Financial Corporation.[14] This name resulted from research that included hiring Interbrand, seeking opinions of employees of both banks, and focus groups.[99] The new name drew criticism from analysts and customers of both banks on social media.[100][101]

On June 17, Truliant Federal Credit Union of Winston-Salem filed suit claiming "trademark infringement", complaining of potential confusion between the two companies’ respective names, including Truliant products with "Tru" in their names.[99] The parties agreed to dismiss claims on August 5, 2020 and the lawsuit was closed the next day.[102]

The merger was completed at midnight December 6, 2019.[1] BB&T CEO Kelly King retained the same position with the new company. Customers of both banks were given free access to all of Truist's ATMs free of charge.[103] The merged bank will continue to operate under the BB&T and SunTrust names until the two banks' computer hardware, software and networking systems are streamlined, a process that could take as long as two years.[104] Due to delays related to the COVID-19 pandemic, Truist announced in April 2021 that core conversion to combine the branches will be performed in early 2022.[105] However, on the day the merger closed, SunTrust Bank merged into Branch Banking & Trust Company, forming Truist Bank as the merged company's legal banking entity.

On December 11, 2019, Truist officially exercised its option to purchase Hearst Tower in downtown Charlotte from Cousins Properties. Truist moved its corporate headquarters to Hearst Tower, which was renamed to Truist Center.[106] Truist had taken over 550,000 square feet (51,000 m2) of 965,000 square feet (89,700 m2) total.[107] The bank announced the deal was completed March 31, 2020. However, due to the COVID-19 pandemic, further actions will be delayed.[108]

Truist unveiled its logo in January 2020, with two Ts representing touch and technology, and a shade of purple combining the blue of SunTrust and the burgundy of BB&T.[109] In November 2020, the bank used helicopters to lift up four signs to the top of the former Hearst Tower. The "Truist" wordmark appears on the North Tryon Street and North College Street sides of the building, while the other two sides displayed the Truist logo. This signage has caused a lot controversy, even leading the building's original architect to refer to the signage as vandalism.[110]

In February 2020, Truist announced it would be launching a nonprofit foundation called the Truist Foundation.[111]

In March 2020, Truist announced it would vacate its former headquarters building in Winston-Salem except for a branch office and would move employees in its community/retail hub to other locations in the city, including the Park Building on Cherry Street and two locations on Stratford Road.[112]

The merger is estimated to cost $4 billion. Part of these costs will be severance for workers laid off, conversion costs, marketing and professional fees.[7] However, through the merger the bank estimates that $1.6 billion in net cost savings will be achieved by the end of 2022.[113] Part of this savings will be fewer branches. Truist intends to close 800 branches by the first quarter of 2022. Also office consolidation will shave off 4.8 million square feet.[7]

On September 5, 2021, former SunTrust Banks CEO Bill Rogers became chief executive officer of Truist Financial Corporation.

Buildings and branches[edit]

See also[edit]


  1. ^ abcdCraver, Richard (December 7, 2019). "Truist debuts with high expectations of low transition impact on BB&T, SunTrust customers". Winston-Salem Journal.
  2. ^ abOur account a History of BB&T. BB&T. 2012. p. 25.
  3. ^Our account a History of BB&T. BB&T. 2012. p. 37.
  4. ^ abcd"Historical Highlight". Retrieved 23 September 2016.
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  7. ^ abcde"Truist Financial execs on latest progress in post-merger integration". Charlotte Business Journal. 15 April 2021. Retrieved 28 May 2021.
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External links[edit]


Truist Bank Review: Will The Newly-Merged Bank Improve the Customer Experience?

Reviews / Banking

GOBankingRates Score

Our Take: The new Truist will expand the footprint of both BB&T and SunTrust and potentially offer better terms and service to SunTrust customers.

  • Rates
  • Customer Service
  • Fees
  • Services & Accessibility

How did we calculate this?


  • A wide array of account choices
  • Low fees for BB&T customers
  • Potential for improved terms for SunTrust depositors
  • Allows for early withdrawals on some certificates of deposit


  • The continued existence of BB&T and SunTrust could confuse prospective customers.
  • Bank interest rates may not make interest-bearing accounts worthwhile.

About Truist Bank

Truist is the new bank formed after BB&T acquired the assets of SunTrust bank. The two banks completed the merger on Dec. 6, 2019. During the merger announcement, Truist said that the transition to what the company calls the “full Truist experience” would take place over the next two years.

For now, separate BB&T and SunTrust branches remain in operation. As of this writing, one must visit either the BB&T or SunTrust branches or websites to open or manage accounts. However, Truist depositors can now use BB&T or SunTrust ATMs without incurring out-of-network fees.

This union has turned the Charlotte-based bank into the 6th largest bank in the U.S., holding about $473 billion in assets. The bank serves about 10 million households in 17 states as well as numerous business customers. In addition, GOBankingRates named Truist Bank the Best Regional Bank of 2021 in its annual Best Banks rankings.

Truist Bank Products

PRoductKey details
Checking AccountOptions for lower-income families, seniors and students.
Savings AccountBB&T provides no maintenance fees or monthly minimum balances.
Money MarketBB&T offers unlimited withdrawals.
CDsHigher interest than regular savings account with SunTrust’s short-term CDs.

Truist Bank Checking Account

Both the BB&T and SunTrust sides of the company have a wide array of checking account options. Additionally, the company waives ATM fees when using either a BB&T or SunTrust ATM. GOBankingRates also ranked Truist Bank’s checking account offerings as one of the Best Checking Accounts of 2021.

BB&T Checking Account Features

  • Monthly Maintenance Fees: $0, $5, $10, $12, $30
  • Minimum Balance: $0, $1,000, $1,500, $25,000
  • Loyalty Rewards: No
  • Interest-Bearing Checking Available: Yes

SunTrust Checking Account Features

  • Monthly Maintenance Fees: $0, $7, $20
  • Minimum Balance: $$0, $500, $10,000
  • Loyalty Rewards: Yes
  • Interest-Bearing Checking Available: Yes


  • BB&T has options for lower-income families and seniors.
  • BB&T Elite Gold checking available to those with a BB&T home loan of at least $150,000.
  • SunTrust Essential checking available to students.


  • SunTrust offers no options for seniors or low-income families.
  • SunTrust offers limited free out-of-network ATM transactions.

Truist Bank Savings Account

BB&T offers savings accounts for specific purposes. However, its most popular savings account is its eSavings account. The SunTrust part of the company has an Essential Savings account that offers similar benefits.


  • No minimum balance
  • No monthly maintenance fee
  • Ability to use savings for checking overdraft protection
  • No-fee online statements

The only difference is BB&T savings account holders can make unlimited withdrawals from the branch or a BB&T ATM. Those with a SunTrust Essential account have a limit of six withdrawals per month.


  • No maintenance fees
  • No monthly minimum balance
  • Unlimited withdrawals at BB&T branches


  • The Merger in progress can cause confusion.
  • SunTrust limits the number of withdrawals.

Truist Bank Money Market Account

Money market accounts are savings and checking hybrid accounts. Depositors can earn interest comparable to a savings account while having the flexibility to spend that comes with a checking account.

The BB&T and SunTrust branches both offer money market accounts with the following features:

BB&T Money Market Account Features

  • Opening Deposit: $100
  • Tiered Interest Rates: Yes
  • Withdrawals: Unlimited at branches
  • Monthly Maintenance Fee: $12
  • Minimum Deposit to Avoid Fee: $1,000

SunTrust Money Market Account Features

  • Opening Deposit: $100
  • Tiered Interest Rates: Yes
  • Withdrawals: Limited to six per month
  • Monthly Maintenance Fee: $17
  • Minimum Deposit to Avoid Fee: $10,000


  • BB&T offers unlimited deposits, transfers, withdrawals.
  • BB&T has a lower monthly maintenance fee.
  • SunTrust waives maintenance fees with at least $100 per month in automatic transfers.


  • BB&T does not waive the maintenance fee with automatic transfers.
  • SunTrust limits withdrawals of any type to six per month.

Truist Bank CD Account

Both of Truist’s banks allow depositors to take out certificates of deposit. These products offer higher interest rates in exchange for locking up one’s money for a specified period. Here’s a review of the options available at each financial institution.

BB&T CD Account Features

  • Minimum Opening Deposit: $1,000
  • CD Terms (lock-up periods): 7 days-60 months
  • Interest Rates (APY): 0.01% – 0.05%

SunTrust CD Account Features

  • Minimum Opening Deposit: $2,000
  • CD Terms (lock-up periods): 7 days-10 years
  • Interest Rates (APY): 0.05% – 2.30%


  • BB&T offers limited early withdrawals without a penalty.
  • SunTrust pays more in interest and includes options for longer terms.
  • Higher interest than regular savings account with SunTrust’s short-term CDs.


  • Funds are locked up during the CD term.
  • Low rates may not make the lock-up period worthwhile.

Banking Experience

As mentioned before, Truist continues to operate as BB&T and SunTrust. This means customers will not yet find a Truist bank branch or a mobile app of that name. Hence, to open and use an account, one must either visit BB&T or SunTrust.

Customers can call either bank between 8 a.m. and 8 p.m. EST Monday-Friday or 8 a.m. to 5 p.m. EST on Saturday.

Mobile Apps

Like the banks themselves, depositors at both banks will eventually use a Truist banking app. For now, they may also access their accounts via the BB&T or SunTrust mobile apps.

BB&T’s app has earned a 4.7 rating on Google Play and a 4.8 rating at the Apple app store, SunTrust’s rating stands at 4.1 on Google Play, with a 4.1 rating on the Apple app store.

How To Open a Truist Bank Account

Customers who want to open a Truist account have two options. They can visit a BB&T or SunTrust branch. Or they may also visit the or websites.

BB&T & SunTrust Key Information

  1. Customer Service Numbers
    • BB&T: 800-226-5228
    • SunTrust: 800-786-8787
  2. Routing Numbers
  3. Promotions
  4. Bank Hours
  5. Logins

Truist Bank Fees

Banks will levy fees on many services, and Truist is no exception. Customers who bank under either the BB&T or SunTrust name could encounter these levies:

BB&T Fees

  • Maintenance Fee: $0, $5, $10, $12, $30
  • Overdraft/NSF: $36
  • ATM Fee (Non-BB&T, Domestic): $3
  • ATM Fee (Non-BB&T, International): $5
  • Wire Transfer Domestic Incoming: $15
  • Wire Transfer Domestic Outgoing: $30
  • Wire Transfer Int’l. Incoming: $18
  • Wire Transfer Int’l. Outgoing: $65

SunTrust Fees

  • Maintenance Fee: $0, $7, $17, $20
  • Overdraft/NSF: $36
  • ATM Fee (Non-SunTrust, Domestic): $3
  • ATM Fee (Non-SunTrust, International): $5
  • Wire Transfer Fees: Contact bank for details

Truist Bank vs. Competitors

Although Truist stands out on many levels, other banks can exceed its offerings in certain areas.

BankBest For
TruistFewer limits on withdrawals with savings, money markets
ChaseThose who need ATMs outside of the U.S.
PNC BankThose who want to earn as much interest as possible
Bank of AmericaWealthy can qualify for numerous fee waivers

Truist vs. Chase

Chase can serve customers nationwide and offers ATM access outside of the U.S. with no fees. However, Truist serves customers well on savings accounts and money markets, as account holders can potentially benefit from unlimited withdrawals or a money market with lower fees.

Truist vs. PNC Bank

For those who can maintain a higher minimum, PNC will offer higher interest rates. But Truist requires a lower monthly balance to avoid the maintenance fee.

Truist vs. Bank of America

As a regional bank, Truist cannot match the international service Bank of America can provide to its clients. Nonetheless, Truist tends to charge lower fees to smaller clients than does Bank of America.

Final Take

Truist is a bank in transition. Admittedly, the fact that its two banks still operate as separate entities under the old names might cause confusion. It could also create some customer service issues, as the BB&T division tends to offer more favorable terms to depositors.

However, since BB&T was the purchaser as its transition to Truist began, BB&T’s terms might be more likely to prevail. Once Truist completes the integration, a more extensive customer base will benefit from the banking services that have allowed Truist to grow over time.

More Great Customer Service Banks

Bank Branches

Credit Unions

Editor’s Favorite

Amid the coming merger, Truist’s strength lies in the flexibility it brings to the average bank customer. The company offers a money market where even customers on a limited budget can have the maintenance fee waived relatively easily. Moreover, the fact that the bank can provide unlimited savings account withdrawals and an ability to make an early CD withdrawal helps Truist stand apart.


  • What Does Truist mean?
    • According to Dontá Wilson, the chief digital and client experience officer at Truist, the name signifies "true" to the company's legacy, "trust" as in honesty and transparency and "stand for better" regarding both technology and customer experience.
  • Where can I find a Truist bank branch?
    • Nowhere yet. It continues to operate banks as BB&T and SunTrust during the transition. Both parts of the company will rebrand as Truist.
  • Can I open a new account with Truist?
    • Yes. However, customers will have to open these accounts at either a BB&T or SunTrust branch or website. These new accounts will eventually become Truist accounts.
  • Can BB&T and SunTrust customers bank at either bank?
    • Yes. BB&T and SunTrust customers can also make deposits and withdrawals from either bank's ATMs and be considered in-network.
  • Where is Truist located?
    • The Charlotte-based bank operates branches in 17 states in the Mid-Atlantic, Midwest, Southeast and Texas.
  • Does Truist offer free money for signing up for an account?
    • Customers can earn a $200 bonus for opening a BB&T Bright Banking or SunTrust Essential checking account. They must complete two qualifying direct deposit of at least $500 within 75 days for the BB&T account or within three months for the SunTrust account. The BB&T offer expires on Dec. 31, 2020. The SunTrust offer expires on Jan. 4, 2021.

Rates are subject to change; unless otherwise noted, rates are updated periodically. All other information on accounts is accurate as of Dec. 2, 2020.
This content is not provided by Truist Bank. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Truist Bank

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About the Author

Will Healy is a freelance business and financial writer based in the Dallas area. He has covered a variety of finance and news-based topics, including the stock market, real estate, insurance, personal finance, macroeconomics, and politics. Will holds a Bachelor of Science in Journalism from Texas A&M University, a Master of Science in Geography from the University of North Texas, and a Master of Business Administration from the University of Texas at Dallas.

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The 15 largest banks in the US

In the years since the Great Recession, the largest banks in the U.S. have grown substantially. The 15 largest banks now hold a combined total of $12.95 trillion in assets as of June 30, 2021.

Of course, every year there are changes to this exclusive club. Larger banks trade places with one another and smaller banks drop out, replaced by faster-growing rivals.

The smallest bank in this group has $185 billion in assets.

Here are the 15 largest banks in the U.S. by assets, according to the latest numbers from the Federal Reserve.

RankBank nameTotal assets
1JPMorgan Chase & Co.$3.19 trillion
2Bank of America Corp.$2.35 trillion
3Wells Fargo & Co.$1.78 trillion
4Citigroup Inc.$1.70 trillion
5U.S. Bancorp$547.85 billion
6Truist Bank$510.29 billion
7PNC Financial Services Group Inc.$453.97 billion
8TD Group US Holdings LLC$415.51 billion
9Bank of New York Mellon Corp.$384.54 billion
10Capital One Financial Corp.$369.05 billion
11Goldman Sachs Group Inc.$351.16 billion
12State Street Corp.$322.96 billion
13Fifth Third Bank$203.98 billion
14HSBC$194.76 billion
15Citizens Financial Group$185.04 billion

1. JPMorgan Chase & Co.

Chase Bank is the consumer banking division of JPMorgan Chase. Unlike some of its competitors that are closing branches, Chase is expanding its branch network in key markets. It currently has nearly 5,000 branches and 16,000 ATMs. Nearly half of the country’s households are Chase customers, according to Chase. Read Bankrate’s review of Chase Bank.

Assets: $3.19 trillion trillion

Headquarters: New York

2. Bank of America Corp.

Bank of America serves about 66 million consumers and small business clients worldwide. Like many of the biggest banks, Bank of America is known for digital innovation. It has more than 37 million digital clients and is experiencing success after introducing its virtual assistant, Erica, that assists account holders with various tasks. Read Bankrate’s review of Bank of America.

Assets: $2.35 trillion

Headquarters: Charlotte, North Carolina

3. Wells Fargo & Co.

Wells Fargo was founded in 1852. Although the bank has focused on consolidating and eliminating branches, it still has the most branches of any bank in the country. In addition to its main app, Wells Fargo has introduced a savings app and a mobile banking app geared toward millennials. The bank has rebranded and is focusing on repairing its fractured relationship with customers after a series of missteps. Read Bankrate’s review of Wells Fargo.

Assets: $1.78 trillion

Headquarters: San Francisco

4. Citigroup Inc.

Citigroup is a global financial services corporation. Its retail banking division, Citibank, is based in Sioux Falls, South Dakota. Citibank has about 700 branches in the U.S. and more than 1,800 branches outside of the country. U.S. customers can also access more than 65,000 fee-free ATMs. Read Bankrate’s review of Citibank.

Assets: $1.7 trillion

Headquarters: New York

5. U.S. Bancorp

U.S. Bancorp is the bank holding company and parent company of U.S. Bank. What we’ve come to know as the fifth-largest commercial bank by assets began in 1863 as the First National Bank of Cincinnati. Multiple mergers led to the formation of the bank known today for its extensive branch network and investment in improving its digital offerings. Read Bankrate’s review of U.S. Bank.

Assets: $547.85 billion

Headquarters: Minneapolis

6. Truist Financial Corp.

Truist is the bank formed by the merger of equals of BB&T and SunTrust. Truist provides financial services to about 10 million consumer households. BB&T and SunTrust, which were ranked the 11th and 12th largest banks by assets, respectively, as of Sept. 30, 2019, now form the sixth-largest bank.

Read Bankrate’s review of BB&T and SunTrust.

Assets: $510.29 billion

Headquarters: Charlotte, North Carolina

7. PNC Financial Services Group Inc.

PNC is a regional bank operating in parts of the Northeast, South and Midwest. It was founded as Pittsburgh Trust and Savings Co. and in 2008 acquired the troubled Cleveland-based National City Corp. That transaction roughly doubled the bank’s size. Today, the bank has around 2,300 branches.

PNC agreed to acquire BBVA USA for $11.6 billion in November 2020 and the deal closed June 1. The Federal Reserve’s latest quarterly report, dated June 30, however, still shows BBVA and PNC as separate banks. Once assets are combined PNC Bank is projected to be a top-five bank based on assets.

In 2018, PNC started to expand outside of its traditional market of 19 states, mostly east of the Mississippi River, and Washington D.C. The deal with BBVA USA would accelerate that expansion.

Assets: $453.97 billion

Headquarters: Pittsburgh

8. TD Group US Holdings LLC

TD Bank is the U.S. commercial banking arm of Canada’s TD Bank Group. Customers have access to mortgages, deposit accounts, credit cards and products for commercial and small business clients. The bank has about 1,300 branches along the East Coast. Read Bankrate’s review of TD Bank.

Assets: $415.51 billion

Headquarters: Cherry Hill, New Jersey

9. Bank of New York Mellon Corp.

When the New York Stock Exchange opened in 1792, the Bank of New York was the first company traded. Today, Bank of New York Mellon is an investment company that serves different corporations and institutions as well as individual investors. Private banking services are available for its wealthy clients.

Assets: $384.54 billion

Headquarters: New York

10. Capital One Financial Corp.

Capital One is a Fortune 500 company with subsidiaries that include Capital One Bank. In addition to branches on the East Coast and in Texas and Louisiana, bank customers in select cities have access to Capital One Cafes, coffee shops with free Wi-Fi where visitors can open accounts and attend financial workshops. Read Bankrate’s review of Capital One and its online banking products.

Assets: $369.05 billion

Headquarters: McLean, Virginia

11. Goldman Sachs Group Inc.

Goldman Sachs is a global investment banking, management and securities firm. Its clients have access to a variety of financial services, including banking products through Marcus, its online banking arm that made its debut in fall 2016 and began offering personal loans. Read Bankrate’s review of Marcus by Goldman Sachs.

Assets: $351.16 billion

Headquarters: New York

12. State Street Corp.

Founded in 1792, State Street Corp. is a financial services and asset management company with about 40,000 employees and a global presence in more than 100 markets. Services include investment research and trading and investment management. Its clients include asset owners, insurance companies and pension funds, among others.

Assets: $322.96 billion

Headquarters: Boston

13. Fifth Third Bancorp

Fifth Third Bancorp is the indirect parent company of Fifth Third Bank NA.
Fifth Third has about 1,100 branches Ohio, Florida, Georgia, Kentucky, Illinois, Indiana, Michigan, North Carolina, Tennessee and West Virginia. Read Bankrate’s review of Fifth Third Bank.

Assets: $203.98billion

Headquarters: Cincinnati

14. HSBC North America Holdings Inc.

HSBC North America Holdings Inc., is the holding company for HSBC Holdings in the U.S.

HSBC has branches in major U.S. cities, including New York, Los Angeles, Chicago, Atlanta, Houston, Miami, San Francisco, Seattle and Washington.

In May 2021, Citizens Financial Group agreed to acquire 80 HSBC branches on the East Coast, including 66 branches in the New York City area, nine in the mid-Atlantic and Washington, D.C., regions and five in South Florida. The transaction is expected to close in the first quarter of 2022.

HSBC Direct, HSBC’s online bank, is also being acquired by Citizens Bank.

Read Bankrate’s review of HSBC.

Assets: $194.76 billion

Headquarters: New York

15. Citizens Financial Group

Citizens has about 1,000 branches in 11 states in the New England, mid-Atlantic and Midwest. It also has about 3,100 ATMs. It is headquartered in Providence, Rhode Island.

Citizens Financial Group has agreed to acquire 80 East Coast HSBC branches and HSBC Direct in a deal that’s expected to close early in 2022.

Read Bankrate’s review of Citizens Bank.

Assets: $185.04 billion

Headquarters: Providence, Rhode Island

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Logo PrinterA New 20-Unit Building in DC Will Require Moving a Cleveland Park House

by Nena Perry-Brown

The Cleveland Park residential pipeline may be growing a bit, but it will require moving a house.

A 10Square Development affiliate is seeking zoning approval to rotate the single-family house at 3427 Wisconsin Avenue NW (map) and reconfigure the two lots at the corner of Wisconsin Avenue and Norton Place in order to build a three-story, 20-unit building. 

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The new development would sit approximately across the street from the Cathedral Commons development. The units will range in size from 515 to 700 square feet and the third-floor units will have stairs to a penthouse loft with roof terrace access. StudioMB is the architect.

This would be at least the second multifamily development in the neighborhood in recent years to involve rotating a house out of the way.


See other articles related to:wisconsin avenue, studio mb, moving, cleveland park, board of zoning adjustment, ardeo

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