entergy electric bill pay

"More than 28,000 workers from at least 41 states and the District of Columbia deployed amid a pandemic to assist Entergy and other electric companies. Little Rock-based utility Entergy Arkansas said Monday (Feb. regulators to suspend all electricity shut-offs for payment of bills or for. What to Do When You Can't Pay Your Entergy Bill. Entergy is an electric company servicing Louisiana, Arkansas, Texas and Mississippi.

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What to Do When You Can’t Pay Your Entergy Bill

Entergy is an electric company servicing Louisiana, Arkansas, Texas and Mississippi. The company provides electric to more than 2.5 million customers and reports yearly revenues of around $10 billion.

How to Pay the Bill

Pay by CareFree 3: CareFree 3 is a three-in-one program that allows a customer to set-up automatic payments with level billing. Customers pick the date when payments are deducted from their payment of choice. This service is free.

Pay online: You can pay your Entergy bill online at https://myaccount.entergy.com/eplus/eplus.portal. Customers must have an online account before paying online. There is no charge for making an online payment.

Pay automatically: Automatic bill pay is available from your online customer account. Simple sign in to your account and enter required information. Payments will be deducted automatically each month.

Pay by mail: Payments by mail can be sent via the envelope enclosed with your bill. For all other payments, send payments to:

Entergy Arkansas, Inc.
PO Box 8101
Baton Rouge, Louisiana 70891-8101

Pay by Bill Matrix: Bill Matrix payments can be made online or by phone. Payments are credited the same day, but customers must pay a $2.95 processing charge per payment. Payments by phone can be made by calling 1-800-584-1241.

Pay by CheckFree Pay Center or Quick Payment Center: Quick Payment Centers are available in a variety of areas depending on your state. Contact 1-800-368-3749 for a payment center near you. There may be a service charge applied to your payment.

Pay by CheckFree online: CheckFree offers online payment options for customers with no service charge. Payments can be made at MyCheckFree.com.

Questions About Your Billing Statement or Account?

The Entergy FAQs page offers no information on entergy electric bill pay or charges because Entergy operates in five locations and each location has a different FAQs section. From the FAQs page customers can choose the nearest location and find information on late charges, customer charges and fuel charges. Customer service can also answer questions at 1-800-368-3749.

How the Penalty Fees Work

Entergy charges late payment fees, security deposits, returned check fees and reconnection fees:

  • Late payment fee: The late payment fee on overdue bills will be 10% of the first $30 and 2% for the remaining balance.
  • Security deposits: Security deposits are collected to protect Entergy from customer non-payment. The amount of the security deposit will depend on credit history and other factors.
  • Returned check fee: The maximum returned check fee allowed by law is charged if your payment is returned. Entergy operates in multiple states and all states allow a different maximum charge.
  • Reconnection fee: If your service is reconnected at the meter, your charge will be $35. If reconnection is made at a place other than the customer meter, the charge is $72.

I Can’t Make a Payment

Entergy offers various options for customers who cannot make a full payment on-time. Options include:

  • The Power to Care: The Power to Care program helps elderly and disabled customers make energy payments each month. The program money is collected from employees and customers.
  • LIHEAP: LIHEAP home energy assistance program is a federally-funded program for qualified low-income customers of Entergy. Customers must apply for LiHeap and reveal family size and income before being accepted into the program.
  • Hot Weather Rule: Elderly and disabled customers are protected from disconnection if the temperatures are above 95 degrees.
  • Cold Weather Rule: Elderly and disabled customers are protected against disconnection if the temperatures are below 32 degrees.
  • Special Cases: Entergy works with customers with special needs to protect them from non-payment disconnection. Contact customer service at 1-800-368-3749 for more information.
  • Payment Arrangements: Payment arrangements and extended due dates are available from Entergy. Customers can contact customer service at 1-800-368-3749 to apply for payment arrangements and extended due dates.

Will They Work With Me to Pay My Bill?

Entergy claims entergy electric bill pay have a strong dedication to customer service. Did Entergy work with you to make payment arrangements or resolve a past due bill?

Источник: https://www.icantpaymybill.com/entergy-bill
Entergy

Have a utility account with Entergy and need to pay your bill? Find out your payment options with this payment guide. Want to pay your Entergy bill online? Click the “Login Here” button provided below to login to your Entergy account. You will also find useful bill pay information such as the customer service number, payment mailing address, and billing phone number below.

How Do I Pay My Entergy Bill?

Pay Online: No matter where you live and no matter what service you use as an Entergy customer, with the online My Account service you can control and monitor your energy usage, and make bill payments quickly and securely. This online service supports payments by electronic check. You can set up billing alerts to help you keep on top of your bills, and you can view you current and previous Entergy bills. If you need help registering for MyAccount, call customer service at 1-800-368-3749. To make your Entergy bill payment online click the “Login Here” button below to login, register, view your bill or manage your account online.

Entergy Login Button

Pay by Phone: The Entergy bill payment phone number is: 1-800-584-1241. This is a BillMatrix service and each payment is subject to a $2.95 service fee. With this service you can pay by electronic check, credit card or debit card.

Pay by Mail: There are different Entergy Bill payment mailing addresses depending on your service area below:

– Pay by Mail (Arkansas): Entergy Arkansas, Inc., P.O. Box 8101, Baton Rouge, Louisiana 70891-8101.
– Pay by Mail (Texas): Entergy Texas, Inc., PO Box 8104, Baton Rouge, Louisiana 70891-8104.
– Pay by Mail (Louisiana): Entergy Louisiana, LLC, PO Box 8108, Baton Rouge, Louisiana 70891-8108.
– Pay by Mail (Entergy Gulf States): Entergy Gulf States Louisiana, L.L.C., PO Box 8103, Baton Rouge, Louisiana 70891-8103.
Entergy electric bill pay by Mail (City of New Orleans): Entergy New Orleans, Inc., PO Box 8106, Baton Rouge, Louisiana 70891-8106.
– Pay by Mail (Mississippi): Entergy Mississippi, Inc., PO Box 8105, Baton Rouge, Louisiana 70891-8105.

Please include your Entergy account number on your check. Your account number is located on your statement. To ensure your Entergy payment is received on time it is recommended that you mail your payment at least 5 business days prior to the due date shown on your monthly billing statement:

Automatic Payments: Through the My Account service you can set up an automatic bank draft. This automatically deducts your Entergy payment each month from your bank account, and you’ll still be mailed billing statements with receipt of payment. This is a great option if you want to make sure you do not incur late payment fees.

Opening & Closing Accounts

With Entergy you can open, close and move accounts online. From the Entergy home page you can select the Start/Stop/Move service option and select the relevant Entergy utility to go with. If you don’t know which arm of Entergy covers your service area, you can find out by entering your location. If you are already a customer of Entergy and want to stop a service or move service, the process is made much quicker by entering your unique User ID. You can instead contact customer services (check below).

Entergy General Contact

Customer services are available to answer your general questions, payment inquiries, My Account questions and more.

Customer Service:1-800-368-3749 (1-800-ENTERGY)

Report and Emergency (24/7): 1-800-968-8243 (1-800-9OUTAGE)

About Entergy

Entergy is a large energy corporation that supplies electricity to residents and businesses across four states. Owning a number of power plants, Entergy has a generating capacity of 30,000 megawatts and delivers electricity to 2.8 million utility customers. Entergy is a leading nuclear power generator in the U.S.

Visit Entergy on Facebook and Twitter.

Categories Bill Pay, Pay My Utility Bill, Pay My Utility BillИсточник: https://creditcardpayment.net/entergy-bill-pay/

myentergy.com/s/ Payment Options:
·      Pay One Time Using Your Bank Account (free). https://www.myentergy.com/s/makepayment allows you to pay your bill online using your checking account. You will be asked for routing number and bank account number for each bank account you add to your profile. You can make single payments to be posted immediately or schedule a payment prior to or on the due date for your current utility bill.
·      Sign up for AutoPay -- monthly automated payments from your bank account (free). You can sign up in myEntergy.com/AutoPay to make automatic payments from your bank account that will post each month on the due date for your utility bill. AutoPay helps protect your credit score by assuring you never entergy electric bill pay to pay your bill on time.
·      Pay By Credit Card or Debit Card Using Bill Matrix ($1.60 fee). In myEntergy.com/MakePaymentwe provide a link to our authorized bill payment partner, BillMatrix, so you may pay your current utility bill using your credit or debit card.
·      Pay by phone using Credit Card or Debit Card through BillMatrix ($2.75 fee).  Call BillMatrix, at 1-800-584-1241.

When you sign up for myentergy.com/s/ to view your utility bills, make online payments and manage your account, you can still pay your bill using other means such as U.S. Mail, Quick Payment Centers (QPC), or Pay by Phone, if you so choose.

Источник: https://entergy.force.com/s/article/What-are-my-options-for-payment-in-myEntergy

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    Learn More about ThankYou PointsFootnote 1

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Online Bill Payment is available to all Citi Online customers with a checking account—no need to enroll.

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Then simply choose between a one-time or recurring payment and you’re done. That's it!

Источник: https://online.citi.com/US/JRS/pands/detail.do?ID=BillPay

BATON ROUGE, La. - Entergy Louisiana has developed several new flexible payment options for customers who are having difficulty paying their utility bills due to the COVID-19 pandemic.

The company will work with customers on a case-by-case basis to provide relief options that are tailored to their needs. For example, customers will now have the ability to extend payments of their past due amounts over a longer period. Residential customers will have the option to fold-in their past due amounts using Levelized Billing, a program that averages payments for a more consistent monthly bill. Commercial and small industrial customers also will be offered flexible payment arrangements to help in their recovery.

Customers should access bill relief options through myAccount online or the automated call system through 1-800-ENTERGY (1-800-368-3749) as soon as possible to avoid potential, extended delays that could result from limited access to representatives due to increased call volume.

Additionally, working with the Louisiana Public Service Commission, Entergy Louisiana has extended the suspension of electric and gas service disconnects for non-payment and waived late fees dating back to March 13 until the state enters phase two of the federal guidelines for reopening the economy, or if the commission directs the company to end these measures sooner. Customers who are able should continue making payments on their electric and gas accounts to ensure balances do not continue to grow.

Entergy Louisiana is sending a letter and/or email to residential and commercial customers with outstanding balances and providing information on how to access payment relief options.

“We are committed to keeping the lights on and the gas flowing and improving our systems to better serve our customers during these extraordinary times. We are also committed to working directly with our customers in need as we have historically done during past natural disasters and other significant events,” said Phillip May, Entergy Louisiana president and CEO.

Entergy offers customers the following tools to help manage and pay their bills:

· Energy Efficiency Tips – The room by room savings page includes tips on how to make your home more energy efficient.

· Level Billing - Pay about the same every month, with no surprises. Entergy averages your bill over a rolling 12-month period so you have a consistent bill each month of the year.

· Pick-A-Date - Choose what day of the month you get billed to line up with your budget and manage your cash flow.

· Power to Care - Through Entergy’s The Power to Care program, local nonprofit agencies can provide emergency bill payment assistance to seniors and disabled individuals in crisis.

If you have trouble accessing the above tools online, have questions or need help, call 1-800-ENTERGY (1-800-368-3749).

Entergy Louisiana also has created two virtual customer resource hubs that include a compilation of local, state and federal resources that could help residential customers and small businesses during the pandemic. Residential customers should visit entergy.com/covid-19/laresources/ and small business owners should visit entergy/com/covid-19/lasmbiz.

Additional details on Entergy’s response to COVID-19 can be found at entergy.com/covid-19.

Entergy Louisiana, LLC provides electric service to more than 1 million customers and natural gas service to more than 93,000 customers in the greater Baton Rouge area. It has operations in southern, central and northern Louisiana.

Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of $11 billion and approximately 13,600 employees.

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Источник: https://www.kplctv.com/2020/05/18/entergy-louisiana-expands-utility-bill-relief-options-customers/

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