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Right before Thanksgiving, Andrea Sinclair got laid off from her job as an office assistant. In January and February, the San Jose resident said she got PG&E bills of $687.04 and $681.67, respectively, more than double what she’d ever paid.

“It just doesn’t make sense,” Sinclair said. “We’re barely making it, and now I don’t know how we’re going to survive.”

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Sinclair is one of many PG&E customers throughout the Bay Area and the state outraged over unusually high winter bills. The utility raised consumer electric prices twice earlier this year on the heels of a 13 percent hike for gas that went into effect in August.

That’s on top of high housing costs, rising food prices and gasoline once again creeping upward.

Julie Reynolds’ January PG&E bill was $584 for her 1,000-square-foot Oakland apartment — about one-third www pge com pay my bill she pays for rent. In February, it was $489. Her highest bill had been $300.

“It’s richard madden and holliday grainger killing my budget,” said Reynolds, who works as a representative renewing online memberships. “I used to be able to save a couple of hundred dollars a month, but now I’m not saving anything for a rainy day. I have to get my car smog checked, and I’m afraid of some bad situation where I’ll have to get something fixed.”

A 21 percent average increase in charges for customers who receive gas and electric service from December 2015 to December 2016 was a major cause for higher bills, according to Brandi Merlo, a PG&E spokeswoman. She said that, combined with damp and colder days this winter, fueled high heating bills.

“We know that higher-than-expected bills are frustrating and no one likes surprises when it comes to their bills,” Merlo said.

PG&E has said the cost increases were necessary to fund upgrades to its system, and that customers www pge com pay my bill still paying less than the national average for energy bills. The utility reported last month that it earned $675 million in the October-through-December quarter, more than double the profits of $247 million of the same quarter a year earlier.

She advised customers to go online to their PG&E account to monitor energy usage, and review whether they are using the best rate plan for their household. While there, they can learn about energy-saving tips and find out whether they qualify for a low-income discount program.

Sinclair got a low-income discount in January and February that reduced first citizens bank bob advantage login bill $77 each month. She still owes nearly $1,400. She signed up for a $120-per-month payment plan for 12 months to avoid getting her utilities shut off. Sinclair and her partner live with their combined four children and her daughter’s boyfriend. Her son wasn’t living with them last year, but she said one more person doesn’t explain the hefty increase.

She said PG&E blamed the huge bill on the family’s use of space heaters.

“So now we’re wearing sweats, sweatshirts and socks, and my daughter is wearing gloves to bed,” Sinclair said. “We’re also taking the laundry to the laundromat to cut costs.”

Union City resident Linda Landavazo got a $616 PG&E bill in January, more www pge com pay my bill double last year’s.

“I was just trying not to let my heart pound too much,” says Landavazo, who works as a sorter for Amazon and a part-time driver for her aunt. “I don’t have the money for it to be honest.”

TURN, a statewide utility consumer advocacy organization, says it has received a flood of complaints and is trying to organize PG&E customers to attend the March 23 meeting of the Public Utilities Commission.

“It’s really important for customers to speak out,” said TURN spokeswoman Mindy Spatt. “We can’t fight the rates if the commission doesn’t know people are suffering.”

Sandra McKee got right on the phone to PG&E when she got a $700 shocker in January. A rep told her the utility had underestimated her usage for October, November and December. McKee said she couldn’t verify the readings because PG&E had switched out her meter. Furious, she went on Nextdoor, the social media sharing app for neighborhoods.

“I told people to be ready for a shock when they got their gas bills,” McKee said. “Other people started responding, but no one had anything as drastic as mine.”

Because of so many customer complaints, state Sen. Jerry Hill, D-San Mateo, directed his staff to research utility rates, usage, weather data and other information, using PG&E bills that customers provided.

“What we saw was that the charges were correct, but we did notice that the system itself was failing us,” Hill said.

PG&E uses a tier system to determine how much a customer pays. Each account gets a certain energy allocation under Tier One, the cheapest rate. Use more, you www pge com pay my bill in the pricier Tier Two, which costs some 40 percent more. So Hill has recommended, among other things, that PG&E and the PUC raise the cap for the lowest-priced tier in December and January to help reduce cost spikes. He also said the utility should have a better system of notifying customers when their usage is high before the bill comes out.

“This will not solve the problem, but it will make a modest improvement,” Hill car rental near corolla nc PUC said in a statement that its staff was reviewing the factors www pge com pay my bill to the recent increases in gas bills. “Some of their recommendations mirror Sen. Hill’s report on how to reduce the likelihood of large spikes in the future and how to better educate utility customers on how to manage their bills,” the PUC said in a statement.

Yet some customers said they’re already as frugal as they can be with their energy usage, and their bills are still going up.

Debra Gooch’s bill went from $60 to $103 for her 600-square-foot Oakland apartment.

She has a chronic medical condition, and as a housekeeper was already having a hard time financially. To cut down on her energy usage, she’s been going to bed early, bundled up in a down jacket, ski www pge com pay my bill, army socks and a hat with ear flaps. She said she even bought a kitty heating pad for her 19-year-old arthritic cat, Chita.

“In the morning, I wait to get up about 45 minutes before I have to go to work to escape having to turn on the frigging heat,” she said.

Corinne Allen had a 20 percent increase to $138 last month, with a low-income discount.

“The thing that drives me crazy is it’s not like we can go shopping around for another company,” said the Oakland pet sitter.

Margaretta Mitchell was stunned by her $700 bill, compared with $500 at the most last year. Like many frustrated customers, Mitchell, a self-employed photographer in Berkeley, suspects PG&E is hiking rates to pay the fines it incurred after the deadly 2010 San Bruno explosion. PG&E has denied that, saying the fines came out of shareholder money.

“We didn’t have any warning at all, it just happened,” Mitchell said. “It’s not fair.”

Источник: https://www.eastbaytimes.com/2017/03/09/pge-customers-seeing-red-over-rate-hikes/

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Sign in to Your Account to:

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Manage your recurring payments

Set up a recurring payment schedule to automatically pay your bill every month—with all the details under your control.

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Источник: https://www.pge.com/en_US/residential/your-account/account-management/manage-your-account/manage-your-payment-account.page

Smooth, safe shopping online and on mobile

Pay online and in mobile apps with your own funds using Interac Debit

Interac® Debit provides easy-to-use options when it comes to shopping with your own funds on the web or making payments in your mobile apps:

Interac Debit for Apple Pay or Google Pay

Check out with your own funds when shopping on your mobile – just like you do at the department store or local burger joint.

Simply load your debit card onto your mobile wallet and you can pay in a few easy steps with Apple Pay* or Google Pay** at participating merchant mobile apps/websites. No need to type in card numbers or shipping addresses.

View details for your device and confirm if your bank or credit union offers Interac Debit for How to cancel online walmart order Pay or Google Pay.

How-To: Use Interac Debit with Apple Pay

  1. Add your debit card to your Apple wallet.
  2. Next time you want to buy something on a participating app or mobile site, place your order and proceed to check out.
  3. Select Apple Pay to use Interac Debit as the method of payment.
  4. Provide your authorization (touch ID) for the transaction to place the order.

How-To: Use Interac Debit with Google Pay**

  1. Add your debit card to Google Pay.
  2. Next time you want to buy something on a participating app or mobile site, place your order and proceed to check out.
  3. Select Google Pay to use Interac Debit as the method of payment.
  4. Provide your authorization (fingerprint, pattern, passcode) for the transaction to place the order.

Interac Debit for online payments

We’ve brought the security we’re known for to the convenience of online shopping. With Interac®Debit for online payments, you’re making the actual payment through your bank or credit union’s online banking system – so you’re never giving your secure financial information to another party.

When you’re buying Mom’s gift or those shoes you’ve been wanting, feel confident that you’re paying securely with your own funds.

How to: Shop online with Interac Debit for online payments

This is how Interac Debit for online payments works:

  1. At checkout, select to pay with Interac Debit and the merchant’s website will open up a gateway page with a list of participating banks.
  2.  Select your bank and login into your online banking.
  3. Once you’ve followed the steps, you’ll be redirected back to the merchant website.

Debit cards with two payment system logos

If your debit card has another payment company logo as well as the Interac logo, you won’t be able to use it for online payments. This is due to consumer protection guidelines from the government. Any questions about the removal of the online payments capability should be directed to your bank or credit union.

Leading www pge com pay my bill security

Did you know that Interac has a leading global track record in reducing payment fraud? When you make a purchase with your mobile wallet, we replace your information with a token, so it’s never shared with a merchant or anyone else.

Learn More

The following financial institutions are currently offering the Interac Debit for online payments service:

*For a list of compatible Apple Pay devices see support.apple.com/en-ca/. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.

*The Contactless Indicator is a trade-mark of EMV Co. Green dot moneypak account login. Used under license.

**Google, Google Pay and the Google logo are trademarks of Google INC.

***All trademarks are the property of their respective owners.

Источник: https://www.interac.ca/en/consumers/products/interac-debit/e-commerce/

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4/13/2020:  Click here for 
U.S. SMALL BUSINESS ADMINISTRATION FACT SHEET – ECONOMIC INJURY DISASTER LOANS



4/3/2020: Click here for Press Release from County of Lake: Resources for Businesses Affected by COVID-19

4/3/2020: New information from the U.S. Small Business Administration and their response to small business owners www pge com pay my bill by the Coronavirus, homes for sale reno nv mls Economic Injury Disaster Loans.  

Lake County Financial Resources for Businesses – COVID-19 Relief
(Courtesy of the Lake County Economic Development Corporation)

Click the resource name to jump to the article:
Small Business Administration (SBA)
Mendocino Economic Development Finance Corporation (EDFC) Disaster Assistance Loan Program
Umpqua Bank
California Employment Development Department (EDD)
Resources for Laid-off Restaurant Workers
Miscellaneous Financial Assistance Information

 


Small Business Administration (SBA):  Federal Disaster Loans for Businesses, Private Nonprofits, Homeowners, and Renters
The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).

Highlights Include:

  • $2,000,000 maximum for alleviating economic injury caused by the disaster
  • Uses: pay fixed debts, payroll, accounts payable and other bills that http www rejetto com hfs f dl be paid because of the disaster’s impact. 
  • Interest rate is 3.75% for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. 
  • Interest rate for non-profits is 2.75%.
  • Up to a maximum of 30-year terms.

 

Process and Required Documents:

To apply for an Economic Injury Disaster Loans, click on “Apply Online” and create an account and password.  Then submit your application.  An explanation of SBA disaster application loan process is here.  The application requires submitting the following forms (copes of which are available here):

  • Business Loan Application (SBA Form 5) completed and signed by business applicant.
  • IRS Form 4506-T completed and signed by Applicant business, each principal owning 20% or more of the applicant business, each general partner or managing member and, for any owner who has more than a 50% ownership in an affiliate business. (Affiliates include business parent, subsidiaries, and/or businesses with common ownership www pge com pay my bill management).
  • Complete copies, including all schedules, of the most recent Federal income tax returns for the applicant business; an explanation if not available. 
  • Personal Financial Statement (SBA Form 413) completed, signed and dated by the applicant (if a sole proprietorship), each principal owning 20% or more of the applicant business, each general partner or managing member.
  • Schedule of Liabilities listing all fixed debts (SBA Form 2202 may be used).

       Additional information may also be necessary to process your application:

  • Complete copies, including all schedules, of the most recent Federal income tax returns for each principal owning 20% or more of the applicant business, each general partner or managing member, and each affiliate when any owner has more than a 50% ownership in the affiliate business. Affiliates include, but are not limited to, business parents, subsidiaries, and/or other businesses with common ownership or management.
  • If the most recent Federal income tax return has not been filed, a walmart credit card department phone number profit and loss statement and balance sheet for that tax year is acceptable.
  • A current year-to-date profit and loss statement.
  • Additional Filing Requirements (SBA Form 1368) providing monthly sales figures.

 

For additional information, please contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov or visit www.sba.gov/disaster

The deadline to apply for an Economic Injury Disaster Loan is Dec. 16, 2020.

 For more information about Coronavirus, please visit: Coronavirus.gov.

 For more information about available SBA resources and services, please visit: SBA.gov/coronavirus.

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Mendocino Economic Development Finance Corporation (EDFC) Disaster Assistance Loan Program

Highlights Include:

  • Maximum loan amount of $50,000
  • Interest rate as low as 3.0% APR.
  • Possibility to waive application fees and closing costs.

In order to support small businesses in Lake and Mendocino counties during events like these, the Economic Development Finance Corporation (EDFC), a lending partner of the Lake County Economic Development Corporation, has established a disaster assistance loan program.  If your business is being negatively impacted by the downturn of our economy caused by the Coronavirus-19, you may be eligible for a loan up to $50,000 with interest as low as 3.0% APR.  Also, depending on the size and location of your business, the EDFC may be able to waive application fees and closing costs. 

For more information, contact the EDFC’s Lending Relations Manager, Robert Gernert, at robert@edfc.org or (707) 234-7505. You can visit their website at edfc.org

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Umpqua Bank

Small Business Relief Program

The economic impacts of this virus are hitting small businesses hard and we’re taking proactive measures to help you weather the storm. Like our retail consumer relief program, we’re offering these services:

  • Deferring loan payments for up to 90 days
  • Waiving fees associated with deferred payments on existing loans and lines of credit for up to 90 days
  • Waiving all ATM fees to ensure you have access to your funds
  • Actively participating in the SBA’s Disaster Relief Program

Please reach out to your banker or call our Small Business Team at (833) 898-0979 for more information.

Consumer Relief Program

If you and your family are experiencing financial hardship as a result of COVID-19, we’re offering the following to support you:

  • Deferring loan payments for up to 90 days
  • Waiving all fees associated with deferred payments on existing loans and lines of credit for up to 90 days
  • Waiving all ATM fees to ensure you have access to your funds

Umpqua Go-To combines personal banking (with a real human) and interest rate on capital one 360 savings simplicity of digital access so you can enjoy our in-store experience without leaving the house. To get started, simply download Go-To to choose your own personal banker. Now is also a good time to download and begin using our online banking tools. Click here to get started.

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California Employment Development Department (EDD)
Resources for Employees and Employers

Frequently Asked Questions

Visit Coronavirus 2019 FAQs for answers to specific questions you may have about COVID-19 and what programs and benefits may be available to you.

https://edd.ca.gov/about_edd/coronavirus-2019/faqs.htm

While investigations to learn more about the virus are ongoing, workers and employers should review their health and safety procedures to help prevent exposure to the virus.

The EDD provides a variety of support services to individuals affected by COVID-19 in California. For faster and more convenient access to those services, we encourage the use of our online options.

https://edd.ca.gov/about_edd/coronavirus-2019.htm

Workers

Sick or Quarantined

If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance (DI) claim. DI provides short-term benefit payments to eligible workers who have a full or partial loss of wages due to a non-work-related illness, injury, or pregnancy. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week.

The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect DI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

For guidance on the disease, visit the California Department of Public Health website.

Caregiving

If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), you can file a Paid Family Leave (PFL) claim. PFL provides up to six weeks of benefit payments to eligible workers who have a full or partial loss of wages because they need time off work to care for a seriously ill family member or to bond with a new child. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

School Closures

If your child’s school is closed, and you have to miss work to be there for them, you may be eligible for Unemployment Insurance benefits. Eligibility considerations include if you have no other care options and if you are unable to continue working your normal hours remotely. File an Unemployment Insurance claim and our EDD representatives will decide if you are eligible.

Reduced Work Hours

If your employer has reduced your hours or shut down operations due to COVID-19, you can file an Unemployment Insurance (UI) claim. UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own. Workers who are temporarily unemployed due to COVID-19 and expected to return to work with their employer within a few weeks are not required to actively seek work each week. However, they must remain able and available and ready to work during their unemployment for each week of benefits claimed and meet all other eligibility criteria. Eligible individuals can receive benefits that range from $40-$450 per week.

The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect UI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

Self-Employed

The available benefits are insurance programs. To be eligible, either you or an employer had to make contributions in the past 5 to 18 months. It is possible these contributions were made at a prior job, or if you were misclassified as an independent contractor instead of an employee. We encourage you to apply for the benefit program that is most appropriate for your situation. Visit Self-Employed/Independent Contractor to learn more.

Employers

Workplace Health and Safety

For information on protecting workers from COVID-19, refer to the Cal/OSHA Guidance on Coronavirus.

Businesses and employers can visit the Centers for Disease Control and Prevention website for help with planning and responding to COVID-19.

Reduced Work Hours

Employers experiencing a slowdown in their businesses or services as a result of the coronavirus impact on the economy may apply for the UI Work Sharing Program. This program allows employers to seek an alternative to layoffs — retaining their trained employees by reducing their hours and wages that can be partially offset with UI benefits. Workers of employers who are approved to participate in the Work Sharing Program receive the percentage of their weekly UI benefit amount based on the percentage www pge com pay my bill hours and wages reduced, not to exceed 60 percent.

Visit Work Sharing Program to learn more about its benefits for employers and employees, and how to apply.

Potential Closure or Layoffs

Employers planning a closure or major layoffs as a result of the coronavirus can get help through the Rapid Response program. Rapid Response teams will meet with you to discuss your needs, help avert potential layoffs, and provide immediate on-site services to assist workers facing job losses. For more information, refer to the Rapid Response Services for Businesses Fact Sheet (DE 87144RRB) (PDF) or contact your local America’s Job Center of CaliforniaSM.

Tax Assistance

Employers experiencing a hardship as a result of COVID-19 may request up to a 60-day extension of time from the EDD to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.

For questions, employers may call the EDD Taxpayer Assistance Center.

  • Toll-free from the U.S. or Canada: 1-888-745-3886
  • Hearing impaired (TTY): 1-800-547-9565
  • Outside the U.S. or Canada: 1-916-464-3502

Resources

Employment Resources

Health Resources


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Resources for Laid-off Restaurant Workers

One Fair Wage Offers Cash Assistance

On Monday, March 16, One Fair Wage launched an emergency fund to support tipped workers and service workers affected by the coronavirus and the economic downturn. The organization is raising funds to provide free emergency cash assistance to restaurant workers, delivery drivers, and other tipped and service workers impacted by the crisis.

The organization hopes to be able to give each worker $213, an amount that nods to $2.13, the federal minimum wage for tipped workers. The organization is also calling on Americans to demand the federal government and every state end the sub-minimum wage and adopt One Fair Wage—not just in this crisis, but permanently. 

Eligible workers will be screened in phone interviews with One Fair Wage staff, and any additional unused funds will be spent on tipped-worker organizing and advocacy. The One Fair Wage campaign is a fiscally sponsored project of the Seattle-based Alliance for a Chase slate online bill pay Society, which is administering the tax-deductible 501(c)3 donations.

 

The Restaurant Workers’ Community Foundation 

The Restaurant Worker’s Community Foundation has formed a COVID-19 Crisis Relief Fund for restaurant workers. The organization will focus on supporting “an industry in crisis,” including both workers and small-business owners. The Fund will provide aid by direct money to those organizations that are doing on-the-ground work, use its impact investing budget to provide zero-interest loans so restaurants can maintain payroll or reopen, and provide relief for individuals facing economic hardship or a health crisis due to coronavirus. The RWCF is also creating a list of resources related to the coronavirus crisis and plans to collect data from workers and restaurant owners who have been affected.

 

Bartender Relief

The USBG National Charity Foundation, a nonprofit dedicated to advancing the stability and wellbeing of service industry professionals through education and charity, has launched a Bartender Emergency Assistance Program available to any bartender or the spouse or child of a bartender. Applications are being taken now. 

 

Next Gen Chef

Next Gen Chef, a San Francisco-based culinary platform that allows Foodpreneurs to connect with advisors, is providing free access to its community so people can connect, collaborate and innovate. “We’re hoping that by providing access to our community, food entrepreneurs will access mentors, resources and community members to support each other in this time of uncertainty,” said Justine Reichman, Founder and CEO, who adds that they will also be launching online classes for everyone, forums and will continue offering virtual mentor office hours.

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Miscellaneous Financial Assistance Information
(For informational purposes only, individuals should contact entities listed below to discuss each circumstance and verify program accuracy)

US Treasury Secretary Income Tax Deadline Extension

On March 17, 2020, US Treasury Secretary Steven Mnuchin released a statement that the federal government will postpone the April 15 tax payment deadline giving Americans another 90 days to pay their 2019 income tax bills. The U.S. government will postpone the April 15 tax-payment deadline for millions of individuals, giving Americans an additional 90 days to pay their 2019 income-tax bills in an unprecedented move intended to ease the economic pain inflicted by the Coronavirus. As part of its coronavirus response, the federal government will give filers 90 days to pay income taxes due on up to $1 million in tax owed, Mnuchin said in Washington. The reprieve on that amount would cover many pass-through entities and small businesses, he said.

California is granting a 60-day delay for affected individuals and businesses unable to file on time

Department of Education Temporary Interest Rate Reduction

In response to the COVID-19 pandemic, the Department of Education has announced that all federally held student loans (including Parent PLUS loans) will receive a temporary 0.00% interest rate effective 03/13/20. We expect this to be implemented within the coming weeks and backdated to begin 03/13/20. This interest rate will remain in effect until further notice. Any unpaid interest that accrued prior to 03/13/20 will remain on the account. This interest rate reduction will not change the monthly payment amount. No action will be required from you to receive this interest rate reduction.

PG&E

To help protect the health and safety of our customers and employees in our communities and to mitigate potential disruption to our business operations during the COVID-19 pandemic, PG&E has taken a number of precautions:

For Customers:

  • We have implemented a series of billing and service modifications to support customers who have been impacted by the pandemic:
    1. Suspending service disconnections for non-payment and waiving security deposits;
    2. Implementing flexible payment plan options; and
    3. Providing additional support for low-income and medical baseline customers.
  • Go to pge.com/covid19consumerprotections to learn more about our support for customers during these difficult times.
  • Customers are advised to be aware of scammers taking advantage of the current situation with calls and emails threatening to shut off power if a payment is not made. Anyone who has received such a call can report it immediately by calling PG&E at 1-800-743-5000 or visit pge.com/scams.
  • As of Tuesday, March 17, PG&E decided to temporarily close all customer service offices across our service territory to protect the health and safety of our employees and customers. We understand that customers will need support during these challenging times and will continue to provide alternate means to conduct the transactions that occur at the customer service offices through PG&E’s 565 neighborhood payment centers, by phone, online, or through the mail. Signage has been posted with PG&E’s 800 number and the location of the closest neighborhood payment centers at these local offices.

AT&T

As of March 13, 2020, and for the next 60 days, we will waive domestic wireless plan overage charges for data, voice or text for residential or small business wireless customers incurred because of economic hardship related to the coronavirus pandemic. https://about.att.com/pages/COVID-19.html

Verizon

When a Verizon customer is experiencing hardships because of COVID-19, Verizon will waive late fees for 60 days from March 16, 2020 to May 13, 2020, and will not terminate service to a customer who's been impacted by the events involving the Coronavirus. If our customers are experiencing a hardship, they should call our customer service team to discuss their situation and available options. Customer support contact numbers, an online chat feature and support content can be found on the following pages:

Wireless: https://www.verizonwireless.com/support/

Business: https://www.verizon.com/business/gateway/

In Home: https://www.verizon.com/support/residential/home

https://www.verizon.com/about/news/our-response-coronavirus

 

United states Department of Agriculture (USDA)

In connection with the Presidentially declared COVID-19 National Emergency, USDA’s Rural Development has placed a foreclosure and eviction moratorium on all USDA Single Family Housing Direct (SFHD) loans for 60 days effective 3/19/2020.

Under the moratorium, foreclosures on borrowers with USDA SFHD loans will be completely suspended. USDA will not initiate, process, or complete any foreclosures during this time. Similarly, evictions of persons from properties secured by USDA SFHD loans are also suspended for a period of 60 days.

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Источник: https://www.cityoflakeport.com/covid-19_business_resources.php

Billing error pays off for PG&E customer

OAKLAND, Calif. (KGO) -- An East Bay man was pretty happy when PG&E told him that he had been paying too much for his electricity and was getting money back, but when he didn't get back all he thought he was owed, he decided to call 7 On Your Side.

David Nelson's Oakland condo has all-electric appliances -- the stove, oven, even the heaters. So he expected a sizable electric bill, but nothing as high as what he received.

"We just assumed something was wrong but they could never tell us what it was," Nelson said.

He was paying well over $100 a month. He says he kept calling PG&E. The utility kept saying the charges were correct. This went on for years, until one day Nelson got a big surprise.

"There was no payment due and there was a credit of $1,199," Nelson said.

After all those charges, PG&E was giving him nearly &1,200 back. When he asked why, PG&E said, indeed, it had been overcharging him all those years.

"Their audit department discovered that the charge was wrong so that generated a credit for three years," Nelson said.

But PG&E only reimbursed him for three years. Nelson had been overcharged for seven years. He figured PG&E owed him around $1,600 more.

The utility said under state guidelines, it does not have to correct bills that are more than three years old.

"That's when I said, 'Well I will have to get 7 On Your Side involved,'" Nelson said.

7 On Your Side contacted PG&E and at first the utility agreed to give Nelson just $500 extra. However it turns out the case is much bigger than Nelson alone.

"There was a billing error that impacted Mr. Nelson and the entire complex," PG&E spokesperson Tamar Sarkissian said.

Sarkissian says everybody in Nelson's condo complex had been overcharged all these years -- not just Nelson. Residents in all 85 units will be getting money back too.

"We always want our customers to have a good experience and in this case we fell short and we do apologize," Sarkissian said.

All units here have permanent electric heating. That means they get to use more electricity before their rates jump to a higher tier. But somehow everyone had been listed as gas users, and was bumped to the higher rate.

"It's something we're investigating; we don't see these kinds of billing errors often," Sarkissian said.

And after our inquiries PG&E decided to waive the three-year limit for correcting bills -- everyone will get reimbursed for all years they lived there.

Nelson's expecting another $1,300 credit.

"Thanks to you guys because I don't think I would have got it without you guys," Nelson said.

If you have a permanent electric heating system you, too, are entitled to more electricity at the lower rate than are gas users. Check your bill. Look for the segment that tells your heating type. Make sure it's correct.
Источник: https://abc7news.com/utility-pge-power-bills/22020/

Www pge com pay my bill -

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4/13/2020:  Click here for 
U.S. SMALL BUSINESS ADMINISTRATION FACT SHEET – ECONOMIC INJURY DISASTER LOANS



4/3/2020: Click here for Press Release from County of Lake: Resources for Businesses Affected by COVID-19

4/3/2020: New information from the U.S. Small Business Administration and their response to small business owners impacted by the Coronavirus, including Economic Injury Disaster Loans.  

Lake County Financial Resources for Businesses – COVID-19 Relief
(Courtesy of the Lake County Economic Development Corporation)

Click the resource name to jump to the article:
Small Business Administration (SBA)
Mendocino Economic Development Finance Corporation (EDFC) Disaster Assistance Loan Program
Umpqua Bank
California Employment Development Department (EDD)
Resources for Laid-off Restaurant Workers
Miscellaneous Financial Assistance Information

 


Small Business Administration (SBA):  Federal Disaster Loans for Businesses, Private Nonprofits, Homeowners, and Renters
The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).

Highlights Include:

  • $2,000,000 maximum for alleviating economic injury caused by the disaster
  • Uses: pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. 
  • Interest rate is 3.75% for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. 
  • Interest rate for non-profits is 2.75%.
  • Up to a maximum of 30-year terms.

 

Process and Required Documents:

To apply for an Economic Injury Disaster Loans, click on “Apply Online” and create an account and password.  Then submit your application.  An explanation of SBA disaster application loan process is here.  The application requires submitting the following forms (copes of which are available here):

  • Business Loan Application (SBA Form 5) completed and signed by business applicant.
  • IRS Form 4506-T completed and signed by Applicant business, each principal owning 20% or more of the applicant business, each general partner or managing member and, for any owner who has more than a 50% ownership in an affiliate business. (Affiliates include business parent, subsidiaries, and/or businesses with common ownership or management).
  • Complete copies, including all schedules, of the most recent Federal income tax returns for the applicant business; an explanation if not available. 
  • Personal Financial Statement (SBA Form 413) completed, signed and dated by the applicant (if a sole proprietorship), each principal owning 20% or more of the applicant business, each general partner or managing member.
  • Schedule of Liabilities listing all fixed debts (SBA Form 2202 may be used).

       Additional information may also be necessary to process your application:

  • Complete copies, including all schedules, of the most recent Federal income tax returns for each principal owning 20% or more of the applicant business, each general partner or managing member, and each affiliate when any owner has more than a 50% ownership in the affiliate business. Affiliates include, but are not limited to, business parents, subsidiaries, and/or other businesses with common ownership or management.
  • If the most recent Federal income tax return has not been filed, a year-end profit and loss statement and balance sheet for that tax year is acceptable.
  • A current year-to-date profit and loss statement.
  • Additional Filing Requirements (SBA Form 1368) providing monthly sales figures.

 

For additional information, please contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov or visit www.sba.gov/disaster

The deadline to apply for an Economic Injury Disaster Loan is Dec. 16, 2020.

 For more information about Coronavirus, please visit: Coronavirus.gov.

 For more information about available SBA resources and services, please visit: SBA.gov/coronavirus.

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Mendocino Economic Development Finance Corporation (EDFC) Disaster Assistance Loan Program

Highlights Include:

  • Maximum loan amount of $50,000
  • Interest rate as low as 3.0% APR.
  • Possibility to waive application fees and closing costs.

In order to support small businesses in Lake and Mendocino counties during events like these, the Economic Development Finance Corporation (EDFC), a lending partner of the Lake County Economic Development Corporation, has established a disaster assistance loan program.  If your business is being negatively impacted by the downturn of our economy caused by the Coronavirus-19, you may be eligible for a loan up to $50,000 with interest as low as 3.0% APR.  Also, depending on the size and location of your business, the EDFC may be able to waive application fees and closing costs. 

For more information, contact the EDFC’s Lending Relations Manager, Robert Gernert, at robert@edfc.org or (707) 234-7505. You can visit their website at edfc.org

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Umpqua Bank

Small Business Relief Program

The economic impacts of this virus are hitting small businesses hard and we’re taking proactive measures to help you weather the storm. Like our retail consumer relief program, we’re offering these services:

  • Deferring loan payments for up to 90 days
  • Waiving fees associated with deferred payments on existing loans and lines of credit for up to 90 days
  • Waiving all ATM fees to ensure you have access to your funds
  • Actively participating in the SBA’s Disaster Relief Program

Please reach out to your banker or call our Small Business Team at (833) 898-0979 for more information.

Consumer Relief Program

If you and your family are experiencing financial hardship as a result of COVID-19, we’re offering the following to support you:

  • Deferring loan payments for up to 90 days
  • Waiving all fees associated with deferred payments on existing loans and lines of credit for up to 90 days
  • Waiving all ATM fees to ensure you have access to your funds

Umpqua Go-To combines personal banking (with a real human) and the simplicity of digital access so you can enjoy our in-store experience without leaving the house. To get started, simply download Go-To to choose your own personal banker. Now is also a good time to download and begin using our online banking tools. Click here to get started.

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California Employment Development Department (EDD)
Resources for Employees and Employers

Frequently Asked Questions

Visit Coronavirus 2019 FAQs for answers to specific questions you may have about COVID-19 and what programs and benefits may be available to you.

https://edd.ca.gov/about_edd/coronavirus-2019/faqs.htm

While investigations to learn more about the virus are ongoing, workers and employers should review their health and safety procedures to help prevent exposure to the virus.

The EDD provides a variety of support services to individuals affected by COVID-19 in California. For faster and more convenient access to those services, we encourage the use of our online options.

https://edd.ca.gov/about_edd/coronavirus-2019.htm

Workers

Sick or Quarantined

If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance (DI) claim. DI provides short-term benefit payments to eligible workers who have a full or partial loss of wages due to a non-work-related illness, injury, or pregnancy. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week.

The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect DI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

For guidance on the disease, visit the California Department of Public Health website.

Caregiving

If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), you can file a Paid Family Leave (PFL) claim. PFL provides up to six weeks of benefit payments to eligible workers who have a full or partial loss of wages because they need time off work to care for a seriously ill family member or to bond with a new child. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

School Closures

If your child’s school is closed, and you have to miss work to be there for them, you may be eligible for Unemployment Insurance benefits. Eligibility considerations include if you have no other care options and if you are unable to continue working your normal hours remotely. File an Unemployment Insurance claim and our EDD representatives will decide if you are eligible.

Reduced Work Hours

If your employer has reduced your hours or shut down operations due to COVID-19, you can file an Unemployment Insurance (UI) claim. UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own. Workers who are temporarily unemployed due to COVID-19 and expected to return to work with their employer within a few weeks are not required to actively seek work each week. However, they must remain able and available and ready to work during their unemployment for each week of benefits claimed and meet all other eligibility criteria. Eligible individuals can receive benefits that range from $40-$450 per week.

The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect UI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

Self-Employed

The available benefits are insurance programs. To be eligible, either you or an employer had to make contributions in the past 5 to 18 months. It is possible these contributions were made at a prior job, or if you were misclassified as an independent contractor instead of an employee. We encourage you to apply for the benefit program that is most appropriate for your situation. Visit Self-Employed/Independent Contractor to learn more.

Employers

Workplace Health and Safety

For information on protecting workers from COVID-19, refer to the Cal/OSHA Guidance on Coronavirus.

Businesses and employers can visit the Centers for Disease Control and Prevention website for help with planning and responding to COVID-19.

Reduced Work Hours

Employers experiencing a slowdown in their businesses or services as a result of the coronavirus impact on the economy may apply for the UI Work Sharing Program. This program allows employers to seek an alternative to layoffs — retaining their trained employees by reducing their hours and wages that can be partially offset with UI benefits. Workers of employers who are approved to participate in the Work Sharing Program receive the percentage of their weekly UI benefit amount based on the percentage of hours and wages reduced, not to exceed 60 percent.

Visit Work Sharing Program to learn more about its benefits for employers and employees, and how to apply.

Potential Closure or Layoffs

Employers planning a closure or major layoffs as a result of the coronavirus can get help through the Rapid Response program. Rapid Response teams will meet with you to discuss your needs, help avert potential layoffs, and provide immediate on-site services to assist workers facing job losses. For more information, refer to the Rapid Response Services for Businesses Fact Sheet (DE 87144RRB) (PDF) or contact your local America’s Job Center of CaliforniaSM.

Tax Assistance

Employers experiencing a hardship as a result of COVID-19 may request up to a 60-day extension of time from the EDD to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. A written request for extension must be received within 60 days from the original delinquent date of the payment or return.

For questions, employers may call the EDD Taxpayer Assistance Center.

  • Toll-free from the U.S. or Canada: 1-888-745-3886
  • Hearing impaired (TTY): 1-800-547-9565
  • Outside the U.S. or Canada: 1-916-464-3502

Resources

Employment Resources

Health Resources


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Resources for Laid-off Restaurant Workers

One Fair Wage Offers Cash Assistance

On Monday, March 16, One Fair Wage launched an emergency fund to support tipped workers and service workers affected by the coronavirus and the economic downturn. The organization is raising funds to provide free emergency cash assistance to restaurant workers, delivery drivers, and other tipped and service workers impacted by the crisis.

The organization hopes to be able to give each worker $213, an amount that nods to $2.13, the federal minimum wage for tipped workers. The organization is also calling on Americans to demand the federal government and every state end the sub-minimum wage and adopt One Fair Wage—not just in this crisis, but permanently. 

Eligible workers will be screened in phone interviews with One Fair Wage staff, and any additional unused funds will be spent on tipped-worker organizing and advocacy. The One Fair Wage campaign is a fiscally sponsored project of the Seattle-based Alliance for a Just Society, which is administering the tax-deductible 501(c)3 donations.

 

The Restaurant Workers’ Community Foundation 

The Restaurant Worker’s Community Foundation has formed a COVID-19 Crisis Relief Fund for restaurant workers. The organization will focus on supporting “an industry in crisis,” including both workers and small-business owners. The Fund will provide aid by direct money to those organizations that are doing on-the-ground work, use its impact investing budget to provide zero-interest loans so restaurants can maintain payroll or reopen, and provide relief for individuals facing economic hardship or a health crisis due to coronavirus. The RWCF is also creating a list of resources related to the coronavirus crisis and plans to collect data from workers and restaurant owners who have been affected.

 

Bartender Relief

The USBG National Charity Foundation, a nonprofit dedicated to advancing the stability and wellbeing of service industry professionals through education and charity, has launched a Bartender Emergency Assistance Program available to any bartender or the spouse or child of a bartender. Applications are being taken now. 

 

Next Gen Chef

Next Gen Chef, a San Francisco-based culinary platform that allows Foodpreneurs to connect with advisors, is providing free access to its community so people can connect, collaborate and innovate. “We’re hoping that by providing access to our community, food entrepreneurs will access mentors, resources and community members to support each other in this time of uncertainty,” said Justine Reichman, Founder and CEO, who adds that they will also be launching online classes for everyone, forums and will continue offering virtual mentor office hours.

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Miscellaneous Financial Assistance Information
(For informational purposes only, individuals should contact entities listed below to discuss each circumstance and verify program accuracy)

US Treasury Secretary Income Tax Deadline Extension

On March 17, 2020, US Treasury Secretary Steven Mnuchin released a statement that the federal government will postpone the April 15 tax payment deadline giving Americans another 90 days to pay their 2019 income tax bills. The U.S. government will postpone the April 15 tax-payment deadline for millions of individuals, giving Americans an additional 90 days to pay their 2019 income-tax bills in an unprecedented move intended to ease the economic pain inflicted by the Coronavirus. As part of its coronavirus response, the federal government will give filers 90 days to pay income taxes due on up to $1 million in tax owed, Mnuchin said in Washington. The reprieve on that amount would cover many pass-through entities and small businesses, he said.

California is granting a 60-day delay for affected individuals and businesses unable to file on time

Department of Education Temporary Interest Rate Reduction

In response to the COVID-19 pandemic, the Department of Education has announced that all federally held student loans (including Parent PLUS loans) will receive a temporary 0.00% interest rate effective 03/13/20. We expect this to be implemented within the coming weeks and backdated to begin 03/13/20. This interest rate will remain in effect until further notice. Any unpaid interest that accrued prior to 03/13/20 will remain on the account. This interest rate reduction will not change the monthly payment amount. No action will be required from you to receive this interest rate reduction.

PG&E

To help protect the health and safety of our customers and employees in our communities and to mitigate potential disruption to our business operations during the COVID-19 pandemic, PG&E has taken a number of precautions:

For Customers:

  • We have implemented a series of billing and service modifications to support customers who have been impacted by the pandemic:
    1. Suspending service disconnections for non-payment and waiving security deposits;
    2. Implementing flexible payment plan options; and
    3. Providing additional support for low-income and medical baseline customers.
  • Go to pge.com/covid19consumerprotections to learn more about our support for customers during these difficult times.
  • Customers are advised to be aware of scammers taking advantage of the current situation with calls and emails threatening to shut off power if a payment is not made. Anyone who has received such a call can report it immediately by calling PG&E at 1-800-743-5000 or visit pge.com/scams.
  • As of Tuesday, March 17, PG&E decided to temporarily close all customer service offices across our service territory to protect the health and safety of our employees and customers. We understand that customers will need support during these challenging times and will continue to provide alternate means to conduct the transactions that occur at the customer service offices through PG&E’s 565 neighborhood payment centers, by phone, online, or through the mail. Signage has been posted with PG&E’s 800 number and the location of the closest neighborhood payment centers at these local offices.

AT&T

As of March 13, 2020, and for the next 60 days, we will waive domestic wireless plan overage charges for data, voice or text for residential or small business wireless customers incurred because of economic hardship related to the coronavirus pandemic. https://about.att.com/pages/COVID-19.html

Verizon

When a Verizon customer is experiencing hardships because of COVID-19, Verizon will waive late fees for 60 days from March 16, 2020 to May 13, 2020, and will not terminate service to a customer who's been impacted by the events involving the Coronavirus. If our customers are experiencing a hardship, they should call our customer service team to discuss their situation and available options. Customer support contact numbers, an online chat feature and support content can be found on the following pages:

Wireless: https://www.verizonwireless.com/support/

Business: https://www.verizon.com/business/gateway/

In Home: https://www.verizon.com/support/residential/home

https://www.verizon.com/about/news/our-response-coronavirus

 

United states Department of Agriculture (USDA)

In connection with the Presidentially declared COVID-19 National Emergency, USDA’s Rural Development has placed a foreclosure and eviction moratorium on all USDA Single Family Housing Direct (SFHD) loans for 60 days effective 3/19/2020.

Under the moratorium, foreclosures on borrowers with USDA SFHD loans will be completely suspended. USDA will not initiate, process, or complete any foreclosures during this time. Similarly, evictions of persons from properties secured by USDA SFHD loans are also suspended for a period of 60 days.

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Источник: https://www.cityoflakeport.com/covid-19_business_resources.php

A PGE app that PGE never built · YSplit app

Different bill payments happening through our app.

The PGE app we had to build. Pay, auto-split & more.

Don’t ask us why there was never a PGE app. We are just as confused as you are. Maybe they are too big. Maybe they don’t need to. What really matters is it exists now and even more powerful than you could imagine.

Getting setup & making an account on our “New PGE app” is very simple. The same way you log into PG&E on their website, you link your bill account to YSplit, which means it takes roughly the same amount of time to do so.

If YSplit notices a bill to pay, you can pay it in the app, and we’ll pay PG&E by the end of the day. If you set up auto-pay, you’ll be charged 5 business days before your bill’s due date.

Here is a step-by-step breakdown of how to get set up in no time at all. We promise it takes no more than 2 minutes.

How to pay and auto-split any bill through our app.

Other bills you can pay on YSplit.

It wouldn’t make sense if we only let you make your PG&E payment through YSplit when you have internet, water, trash, and other bills to pay also.

Check out what other billers we support in the bay area below.

Other billers that you can pay and auto-split through our app.

Don’t just take our word for it.

YSplit has over 100+ reviews over Android and iPhone, averaging 4.8 stars. This means your bills are in good hands.

YSplit reviews on google and apple playstores we received from users who have made payments through our app.

What else can I do with YSplit?

YSplit on TechCrunch explaining how we make bill payments on behalf of users and auto-split the bill.

Our main aim at YSplit, on top of ensuring that your bills are paid on time, is to make it, so there have to be no financial arguments between yourself and your roommates, friends, and family members.

With YSplit, we encourage the other members of your shared bills to join your YSplit to charge everyone separately, solving 2 big issues that you currently face managing bills for people.

  1. Having to front bills money affecting cash flow for the money, and you can throw budgeting out of the window.
  2. Chasing everyone up to pay you back every month and sending multiple manual reminders for them to accept your Venmo requests, which seem to pile up.

Frequently Asked Questions

What payment methods can I use?

There are 2 main ways to pay for your bills. You can link your bank account via our Plaid integration. We don’t charge any fees for setting bank accounts.

If you want to pay a bill transaction by card, we accept all debit cards, including Visa, Mastercard, and Discover. Our card processor charges 3% for charging cards.

How is my payment information stored?

All credit card details are safely handled by our payment processor Stripe.

Other financial information, including bank account information, if safely handled by Plaid and stored on VGS (Very Good Security). Brex, LendUp, and Venmo use these companies, so you are in good hands.

Can I auto pay my PG&E payment?

Yes of course! By default, your account will be on auto pay when you set-up. On your bill overview, you will be able to see that you are on autopay and the date we will charge you on.

Do you sell our data?

Under no circumstances do we or plan to sell your data to 3rd party services.

Do you have customer support?

If you have any questions, we don’t take days to reply. In fact, last I checked, our response time if under 5 minutes. Our in-app customer service is available Monday to Friday 24/7 to ensure your bills are paid on time.

What happens if we have an issue with our bill?

As YSplit is just a middle man between you and PG&E, we do not decide how much your bills are.

If you have any questions because you feel that your bill is incorrect you can use any of the below information to get in contact with PG&E’s customer service to resolve your issues.

Related Posts

Источник: https://ysplit.com/blog/the-pge-app-pge-never-built/

Choose how to make your payment

You can pay your energy statement using any of the following convenient methods.

Set up recurring payments and never worry about missing a payment again.


When you sign up for recurring payments, your bills are automatically paid from your credit card, debit card or your bank account. You can choose when you want your bill to be paid, set a date when you want to stop recurring payments and even set a maximum payment amount. You have the following payment options:


Discover, Mastercard,Visa, and Debit cards


  • Visa, MasterCard, Discover or Amercian Express credit or debit card. Card payments require a $1 or $1.35 convenience fee.*
  • Bank account. Payments from a checking or savings account do not require any service fees.


Set up recurring payments in your PG&E online account.


Sign in now

Have questions?

Find out how to set up recurring payments
Learn how to update your payment information



*Why do I have to pay a convenience fee?


PG&E has partnered with an independent payment provider to provide you with the option of using your credit card or electronic check to make payments. The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB 746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.


Don't want to pay a convenience fee? Sign in to Your Account with your username and password and make a one-time payment or schedule recurring payments from your checking or savings account for free!

You can pay online as a registered user—or as a one-time user with no registration required.

Pay as a registered user

Registered users have the following payment options:

  • Pay from a bank account, which is free of any service fees.
  • Pay with a credit or debit card, which requires a $1.35 convenience fee.*

Sign in as a registered user. Visit Your Account.

Pay with no registration required

Don't have an online account set up? You can pay online without registering your account, using One Time Access. Whether you use a bank account or a credit or debit card, a $1.35 convenience fee applies.*

Discover, Mastercard,Visa, and Debit cards

*Why do I have to pay a convenience fee?
PG&E has partnered with an independent payment provider to provide you with the option of using your credit card or electronic check to make payments. The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB 746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.

Don’t want to pay a convenience fee? Sign in to Your Account with your username and password and make a one-time payment or schedule recurring payments from your checking or savings account for free!

To pay your energy statement by phone, call 1-877-704-8470, and have your 11-digit account number ready.



Whether you use a bank account or a credit or debit card, a $1.35 convenience fee applies.*


Discover, Mastercard,Visa, and Debit cards

*Why do I have to pay a convenience fee?
PG&E has partnered with an independent payment provider to provide you with the option of using your credit card or electronic check to make payments. The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB 746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.

Don’t want to pay a convenience fee? Sign in to Your Account with your username and password and make a one-time payment or schedule recurring payments from your checking or savings account for free!

Pay by mail

To pay by mail, make your check payable to PG&E and send it, along with your energy statement remittance stub, to the following address:

PG&E
P.O. Box 997300
Sacramento, CA 95899-7300

Pay in person

You can pay your energy statement in person at one of our many authorized payment centers.

Find a nearby location. Visit Locate a Payment Center.


NOTE: Per Internal Revenue Code 6050I, valid identification may be required for payment transactions at a PG&E payment center. Code 6050I also requires PG&E to file Form 8300 (Report of Cash Payments Over $10,000 Received in a Trade or Business) when single or aggregate cash payments in excess of $10,000 from one or more payors are made on an account.

Helping Others


Want to help pay the energy bill of a friend, neighbor, college student, or local business financially affected by COVID-19? You can make a payment of any amount using our Energy Giving form. Your payment will be applied to their account to reduce any balance and reflected on their next month's bill. For security reasons, we cannot share any of your recipient’s account or balance information.


The process is simple.


  1. Download & print the Energy Giving form (PDF, 524 KB)
  2. Return your completed form and payment
  3. Once processed, the recipient will receive an email or letter confirming their gift

Pay by mail


PG&E
Attention: Energy Giving Payment
P.O. Box 997300
Sacramento, CA 95899-7300


Do not mail cash. Make check payable to PG&E and indicate "Energy Giving Payment" in the memo line.


Pay in person


Due to COVID-19 our PG&E offices are temporarily closed. At this time, we are unable to process any gift payment form in person. Please purchase by mail.

Источник: https://www.pge.com/en_US/residential/your-account/your-bill/ways-to-pay/ways-to-pay.page
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Right before Thanksgiving, Andrea Sinclair got laid off from her job as an office assistant. In January and February, the San Jose resident said she got PG&E bills of $687.04 and $681.67, respectively, more than double what she’d ever paid.

“It just doesn’t make sense,” Sinclair said. “We’re barely making it, and now I don’t know how we’re going to survive.”

Related Articles

Sinclair is one of many PG&E customers throughout the Bay Area and the state outraged over unusually high winter bills. The utility raised consumer electric prices twice earlier this year on the heels of a 13 percent hike for gas that went into effect in August.

That’s on top of high housing costs, rising food prices and gasoline once again creeping upward.

Julie Reynolds’ January PG&E bill was $584 for her 1,000-square-foot Oakland apartment — about one-third what she pays for rent. In February, it was $489. Her highest bill had been $300.

“It’s really killing my budget,” said Reynolds, who works as a representative renewing online memberships. “I used to be able to save a couple of hundred dollars a month, but now I’m not saving anything for a rainy day. I have to get my car smog checked, and I’m afraid of some bad situation where I’ll have to get something fixed.”

A 21 percent average increase in charges for customers who receive gas and electric service from December 2015 to December 2016 was a major cause for higher bills, according to Brandi Merlo, a PG&E spokeswoman. She said that, combined with damp and colder days this winter, fueled high heating bills.

“We know that higher-than-expected bills are frustrating and no one likes surprises when it comes to their bills,” Merlo said.

PG&E has said the cost increases were necessary to fund upgrades to its system, and that customers are still paying less than the national average for energy bills. The utility reported last month that it earned $675 million in the October-through-December quarter, more than double the profits of $247 million of the same quarter a year earlier.

She advised customers to go online to their PG&E account to monitor energy usage, and review whether they are using the best rate plan for their household. While there, they can learn about energy-saving tips and find out whether they qualify for a low-income discount program.

Sinclair got a low-income discount in January and February that reduced her bill $77 each month. She still owes nearly $1,400. She signed up for a $120-per-month payment plan for 12 months to avoid getting her utilities shut off. Sinclair and her partner live with their combined four children and her daughter’s boyfriend. Her son wasn’t living with them last year, but she said one more person doesn’t explain the hefty increase.

She said PG&E blamed the huge bill on the family’s use of space heaters.

“So now we’re wearing sweats, sweatshirts and socks, and my daughter is wearing gloves to bed,” Sinclair said. “We’re also taking the laundry to the laundromat to cut costs.”

Union City resident Linda Landavazo got a $616 PG&E bill in January, more than double last year’s.

“I was just trying not to let my heart pound too much,” says Landavazo, who works as a sorter for Amazon and a part-time driver for her aunt. “I don’t have the money for it to be honest.”

TURN, a statewide utility consumer advocacy organization, says it has received a flood of complaints and is trying to organize PG&E customers to attend the March 23 meeting of the Public Utilities Commission.

“It’s really important for customers to speak out,” said TURN spokeswoman Mindy Spatt. “We can’t fight the rates if the commission doesn’t know people are suffering.”

Sandra McKee got right on the phone to PG&E when she got a $700 shocker in January. A rep told her the utility had underestimated her usage for October, November and December. McKee said she couldn’t verify the readings because PG&E had switched out her meter. Furious, she went on Nextdoor, the social media sharing app for neighborhoods.

“I told people to be ready for a shock when they got their gas bills,” McKee said. “Other people started responding, but no one had anything as drastic as mine.”

Because of so many customer complaints, state Sen. Jerry Hill, D-San Mateo, directed his staff to research utility rates, usage, weather data and other information, using PG&E bills that customers provided.

“What we saw was that the charges were correct, but we did notice that the system itself was failing us,” Hill said.

PG&E uses a tier system to determine how much a customer pays. Each account gets a certain energy allocation under Tier One, the cheapest rate. Use more, you land in the pricier Tier Two, which costs some 40 percent more. So Hill has recommended, among other things, that PG&E and the PUC raise the cap for the lowest-priced tier in December and January to help reduce cost spikes. He also said the utility should have a better system of notifying customers when their usage is high before the bill comes out.

“This will not solve the problem, but it will make a modest improvement,” Hill said.

The PUC said in a statement that its staff was reviewing the factors contributing to the recent increases in gas bills. “Some of their recommendations mirror Sen. Hill’s report on how to reduce the likelihood of large spikes in the future and how to better educate utility customers on how to manage their bills,” the PUC said in a statement.

Yet some customers said they’re already as frugal as they can be with their energy usage, and their bills are still going up.

Debra Gooch’s bill went from $60 to $103 for her 600-square-foot Oakland apartment.

She has a chronic medical condition, and as a housekeeper was already having a hard time financially. To cut down on her energy usage, she’s been going to bed early, bundled up in a down jacket, ski pants, army socks and a hat with ear flaps. She said she even bought a kitty heating pad for her 19-year-old arthritic cat, Chita.

“In the morning, I wait to get up about 45 minutes before I have to go to work to escape having to turn on the frigging heat,” she said.

Corinne Allen had a 20 percent increase to $138 last month, with a low-income discount.

“The thing that drives me crazy is it’s not like we can go shopping around for another company,” said the Oakland pet sitter.

Margaretta Mitchell was stunned by her $700 bill, compared with $500 at the most last year. Like many frustrated customers, Mitchell, a self-employed photographer in Berkeley, suspects PG&E is hiking rates to pay the fines it incurred after the deadly 2010 San Bruno explosion. PG&E has denied that, saying the fines came out of shareholder money.

“We didn’t have any warning at all, it just happened,” Mitchell said. “It’s not fair.”

Источник: https://www.eastbaytimes.com/2017/03/09/pge-customers-seeing-red-over-rate-hikes/

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