us bank corporate travel card phone number

A U.S. Bank spokesperson said there are no plans to rebrand TravelBank mobile flight disruption management and rebooking tool Freebird. We're excited to share that U.S. Bank Instant Card transactions now U.S. Bank One Card, U.S. Bank Corporate Travel Card and U.S. Bank. USD-paid airfare is required to be booked online through Torero Travel and Expense or with a Corporate Travel Planners (CTP) agent. Booking airfare outside of.

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US Bank Travel and Business Expense Card FAQs

Per the Travel Policy- all transactions in Concur must be assigned to an expense report within 30 days of the transaction date. If you have transactions in your profile for a trip booked in the future, they should be added to a shell report.  A shell report is a report that is used as a place  holder.   For example:  a conference will take place in June, but airfare is booked in January in order to secure the lowest rate. Once the airfare transaction feeds into your Concur profile, a shell report should be started – called “June Conference.”  The Trip Start date should be set as the actual start date of the trip (June 1st, etc.) and the Trip End date should be set to the day you return. Then, as more purchases are made for the conference, these transactions can be added to the shell report as they feed in to your Concur profile.  This ensures that all expenses for the corresponding trip can be kept organized and submitted timely, and that you will not receive notices regarding your expense report being overdue. Once the transactions are assigned to a “Shell Report,” Concur can identify that they relate to future travel so long as the start and end dates are populated correctly. As a reminder, expense reports cannot be submitted until after the actual trip or event has taken place.

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Bonus points on mobile payments: U.S. Bank Altitude Reserve Visa Infinite Card review

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U.S. Bank Altitude Reserve Visa Infinite card overview

The U.S. Bank Altitude™ Reserve Visa Infinite® Card is a premium travel-rewards card that’s all about earning rewards you can redeem quickly, easily and for strong value. Although it comes with a pricey annual fee, it delivers enough statement credits to make up for most of its cost. The information for the U.S. Bank Altitude Reserve card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.Card Rating*: ⭐⭐⭐⭐
*Card Rating is based on the opinion of TPG’s editors and is not influenced by the card issuer.

Long-time award-travel enthusiasts know the drill: Accumulate airline miles or transferable points and then hunt to get maximum redemption value out of them. Often this means traveling at odd times, making additional stopovers or taking a circuitous route to your destination just for the chance to use your miles. (And don’t get me started about the need to avoid outrageous airline fuel surcharges imposed on many award bookings.)New to The Points Guy? Want to learn more about credit card points and miles? Sign up for our daily newsletter.Welcome to the U.S. Bank Altitude Reserve Visa Infinite Card: A premium travel rewards card that takes the headache out of all things award travel. It’s all about earning rewards that you can redeem quickly and easily and for strong value. It comes with a pricey $400 annual fee, but it delivers enough statement credits to largely make up for its cost.

In This Post

Who is this card for?

This is the ideal card for those who want a premium travel rewards card without having to sweat about transferring points to airline miles and dealing with complicated frequent flyer programs. Instead, you simply redeem your points for flights, hotels, car rentals and more at a rate of 1.5 cents each.

The U.S. Bank Altitude Reserve is also a great card for people who use Apple Pay, Google Pay and Samsung Pay mobile-wallet apps, because that’s where this card offers the most competitive rewards, especially on purchases that wouldn’t otherwise qualify for a bonus on any other card.

Related: Is it time to ditch your wallet? The pros and cons of the mobile payments

As with all credit cards that only let you redeem your rewards for a fixed value. However, you’ll likely come out behind when you have your heart set on first or business-class international flights. With other travel rewards cards, you can get a roundtrip, business-class flight to Europe or South America (that’s usually worth between $4,000 and $6,000) for just 100,000 to 150,000 miles.

In contrast, 100,000 U.S. Bank Altitude Reserve points will only give you $1,500 worth of airfare, which won’t get you to another continent or in in business class.

Therefore, this card is ideal for those who want to use their travel rewards for discounted flights, along with good deals on rental cars, hotels and transit. And since it lets you redeem your points for statement credits toward travel purchases, it also makes sense for those who want to stay in independent boutique hotels and fly lesser-known or discount carriers. Because you’re purchasing travel the way you normally would, you’ll also earn points and miles for your flights and hotels and enjoy any elite status perks you may have coming.

Sign-up bonus: 50,000 bonus points

With the Altitude card, you’ll earn 50,000 bonus points (worth $750 in travel statement credits) after you spend $4,500 on purchases within 90 days of account opening. This is a smaller sign-up bonus compared to other travel reward cards, as the Altitude has a $400 annual fee. Take for example the Chase Sapphire Reserve, with a 50,000-point bonus after you spend $4,000 on purchases in the first three months from account opening (worth $1,000 according to TPG’s valuations) or the Capital One Venture Rewards Credit Card, with a 60,000-mile bonus after you spend $3,000 on purchases in the first three months from account opening (worth $1,110 according to TPG’s valuations).

Main benefits and perks

A Southwest Airlines Boeing 737 taxis at LaGuardia Airport on Sept. 7, 2016. (Photo by Robert Alexander/Getty Images)

This card has many valuable benefits, but the most easily used is a statement credit of $325 for travel each year that automatically applies to purchases from airlines, hotels, car rentals, taxicabs, limousines, trains and cruise lines. Like many cards, you also get up to $100 in statement credits every four years to cover the application fee for Global Entry or TSA PreCheck.

You’ll receive a limited 12-month membership to Priority Pass Select that offers you four lounge entries or restaurant credits for yourself, plus four for guests. Plus, you’ll receive 12 complimentary Gogo in-flight wi-fi passes that are valid for 12 months from the date you register your card for this benefit.

Other benefits include trip cancellation and interruption coverage, trip delay reimbursement, lost luggage reimbursement and even emergency evacuation and transportation coverage. Finally, you’ll get a 30% discount on Silvercar rentals with no location, date or class restrictions.

Related: Battle of the premium travel rewards cards: Which is the best?

How to earn points


apple card

The points-earning structure on this card is simple. You’ll earn 5 points per dollar on prepaid hotels and car rentals booked directly in the Altitude Rewards Center and 3 points per dollar on all purchases made with the Apple Pay, Google Pay and Samsung Pay mobile-wallet systems and on all eligible travel purchases. Qualifying mobile-app purchases can be made in a store, in-app or online. Eligible travel purchases include those made directly with airlines, hotels, car rentals, taxicabs, limousines, trains and cruise lines. You’ll earn 1 point per dollar spent on all other purchases.

But that’s just part of the story, since the points are worth a strong 1.5 cents each — not the 1 cent per point/mile that most loyalty programs offer.

How to redeem points

Points are worth 1.5 cents each (according to TPG’s valuations) toward travel purchases, including those made directly from airlines, hotels, car rental companies, taxis, limousines, trains and cruise lines. When you redeem your points, you’ll receive a statement credit toward your credit card purchases. You also have the choice to redeem your points in the U.S. Bank app in real time.

Which cards compete with the U.S. Bank Altitude Reserve card?

The immediate card that comes to mind is the Chase Sapphire Reserve. With a slightly higher $550 annual fee, this card comes with a $300 travel credit that is just as flexible and can be applied for flights, hotels and even rideshare services and parking fees. Until the end of 2021, this travel credit is also eligible towards gas and groceries if you’re not comfortable traveling just yet.

There’s also the option to use your points at 1.5 cents each for travel booked through the Ultimate Rewards portal. However, where the Sapphire Reserve wins is the ability to transfer your points to 10 airline and three hotel loyalty programs — including high-value options like United MileagePlus and World of Hyatt. Plus, get Priority Pass Select membership with this card — and not just for 12 months.

However, the Sapphire Reserve pales in comparison when it comes to the earning rate. Cardholders will earn 3x on a broad definition of travel and dining and 1x on everything else. The Altitude Reserve’s opportunity to earn 3x on mobile payment purchases casts a wider net for earning bonus points across all types of purchases.

Related: Chase Sapphire Reserve review

Another card with a lower annual fee ($95) is the Capital One Venture Rewards Card. For simplicity sake, you can redeem your Capital One miles at (a lower) 1 cent each for travel purchases on your statement credit. However, you do have the option to transfer your miles to Capital One’s airline and hotel partners for even more value.

The Venture’s rewards rate is truly for those who don’t want to keep up with multiple earning categories, with a flat-rate 2 miles per dollar on all purchases. With this card, you’ll also get a Global Entry/TSA Precheck application credit.

Related: Capital One Venture Rewards review

Little-known facts about the U.S. Bank Altitude Reserve card

(Photo by Scott Olson/Getty Images)
  1. There’s a minimum redemption amount for car rental and hotel awards. In order to redeem your points for a car rental, the rental charge must be at least $250. To use your points for a hotel charge, it must be at least $500. It’s unclear what the rationale is behind this restriction and it isn’t very friendly for weekend and/or budget travelers. However, if you’re close to the minimum at a hotel, you may be able to circumvent this by purchasing a gift card at the hotel to boost your spending above $500 and then using the card later. There’s no minimum for other kinds of travel purchases such as cruises and transit.
  2. You must be a U.S. Bank customer to apply for this card. You can only apply if you already have an account with U.S. Bank, but they do have free checking and savings accounts (some with monthly minimums).
  3. This card is great for Costco. Because this card is a Visa and Costco accepts mobile payments, it’s a good card to use there.  As with all other mobile-payment system purchases, you’ll earn 3x points, which are worth 4.5% of what you spend. This is double what I earn now with a Costco Anywhere Visa® Card by Citi combo of 1.5% cash back (or 1.5x points) with the Chase Freedom Unlimited that can then be combined with my Chase Sapphire Reserve account where they’re worth 1.5 cents each and book travel reservations directly through the Chase Ultimate Rewards travel center.
  4. You get elite status with the Relais & Châteaux hotel chain. To receive the benefits, you must book it at least 72 hours in advance through the Visa Infinite Concierge and pay for it with your card. You’ll then enjoy perks like complimentary breakfast on stays of up to seven consecutive nights. This benefit is only available at select Relais & Châteaux properties; you can see the list here. This was formerly a benefit of the Chase Sapphire Reserve.
  5. Get a credit for a black car ride. Another benefit is a one-time $30 credit and 15% off the base rate for GroundLink® Black Car Service. The $30 credit might not be quite enough for a free ride, but it’s certainly valuable, especially in cities where shared ride services don’t operate.

Bottom line

Compared to some competing cards like the Sapphire Reserve, the U.S. Altitude Reserve card has a low profile. Perhaps that’s because it’s only available to existing U.S. Bank customers, and it doesn’t allow you to transfer rewards to airline miles or hotel points. And most people probably don’t realize that its points are worth 1.5 cents each. It’s also easy to be put off by the card’s $400 annual fee — until you realize it also comes with $325 a year in annual travel statement credits.

When you’re able to earn 3x, effectively a 4.5% rate of return, on travel and all mobile-wallet purchases that might not qualify for any other bonus, then you have a strong rate of return. And for trips that are hard to take by redeeming airline miles or hotel points, the U.S. Bank Altitude Reserve can be invaluable.

Additional reporting by Stella Shon.

Featured image by John Gribben for The Points Guy

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Jason Steele has been a Senior Points and Miles Contributor for TPG since 2012. He covers credit cards, loyalty programs and family travel.
Delta SkyMiles® Platinum American Express Card

Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new card in the first three months of card membership. Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants in the first three months of card membership.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
  • Earn 50,000 Bonus Miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new Card in your first 3 months.
  • Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants with your card within the first 3 months of membership.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Earn 1X Miles on all other eligible purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.


How to activate a US Bank credit card

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Activate your US Bank credit card online, by phone or by using your US Bank mobile app. No matter which option you choose, the card activation process should take just a few minutes. Here’s how to activate with each method.

Here’s how to activate your US Bank card online:

  1. Visit
  2. If you have an online account, log in and activate; if not, click Enroll and activate
  3. Chose the type of card — personal or business
  4. Enter your card account number, the last four digits of your SSN and your PIN if you have one

If calling customer support is your preferred method to activate your US Bank card:

  1. Call the number on the card’s sticker if you have one; otherwise, call 800-285-8585
  2. Follow the prompts and provide your personal information and card number

Your third option is to activate your US Bank card with a mobile app.

  1. Download the US Bank app for iOS or Android
  2. Log in with the same information as your online banking account
  3. Find your new card under your accounts and activate it

Now that you’ve activated your US Bank credit card, you can start using it. Here are a few ways to kick off the new addition to your wallet.

  • Open your US Bank online account. Once you have your US Bank account verification, you can open your online account. This account lets you monitor your account activity and perform other card related tasks, such as let you double-check the activation status of your card, review your card features and turn on autopay. Here’s how to open your online account.
    1. Go to US Bank’s website.
    2. Click on Log In in the top right corner of the screen.
    3. In the drop-down menu, click on “Create a Username and Password.”
    4. Fill out the requested information and confirm your information.
  • Set up autopay. Turning on autopay is something you should do before nearly anything else. By turning on autopay, you’ll never have to worry about missing a payment. And if you set your payment to your full statement amount each month, you won’t have to worry about interest either.
  • Set up your PIN. You’ll need a credit card PIN if you plan on traveling abroad or performing a cash advance. You can set up your PIN by contacting US Bank either online or on the number listed on the back of your card.
  • Download the US Bank app. If you didn’t activate your card using the US Bank app, you’ll still want to download it and set it up. It offers a handy way of monitoring your card account from anywhere and also allows you to make changes to your account preferences.
  • Add your card to your digital wallet. US Bank allows you to add your credit card to all three major digital wallets, including Apple Pay.
  • Earn rewards. US Bank has several great reward cards to choose from. Depending on your card, you’ll want to make sure you use it for specific purchases that will maximize your cash back or points earned.
  • Redeem your rewards. Once you’ve built up enough rewards, it’s time to cash out. If you have a US Bank card that earns points, you’ll want to make sure you redeem them for the most value possible.

You can activate your US Bank card by enrolling in US Bank’s online banking, calling the number on the card’s sticker or by using your mobile app. Luckily, this process is similar to that of activating any other credit card. As soon as you’re ready, consider adding a second card to your wallet to potentially increase your credit limit and get you additional perks.


U.S. Bank FlexPerks® Business Travel Rewards

This flexible travel rewards business card earns points in the category you spend the most in, between three categories. If you spend at least $24,000 in net purchases annually, you can get your annual fee and additional card employee fees reimbursed to your account.

Apply Now

Our rating

Min. credit level:Good

Annual Fee:$55, $0 first year

Regular APR:12.99%–23.99% Variable

U.S. Bank FlexPerks® Business Travel Rewards

Our rating

GoodMin. credit level

$55, $0 first yearAnnual Fee

Apply Now

Highlights & Features

(Rates & Fees)


  • 2X FlexPoints per dollar for the one category you spend the most in each month:
    • Gas stations
    • Office supply stores
    • Airlines
  • 2X FlexPoints per dollar spent on:
    • Most cell phone service providers
    • Qualifying charitable donations
  • 1X  FlexPoint per dollar spent on all other purchases
Introductory Bonus
  • 25,000 FlexPoints after spending $2,000 within the first 4 months

Balance Transfers

A balance transfer is a way to move debt from one card to another with the goal of saving money on interest.

Intro Balance Transfer APR N/A
Regular Balance Transfer APR12.99%–23.99% Variable
Balance Transfer Fee3%, $5 minimum
How to Transfer a Balance on a Credit Card

Cash Advances

Borrowing cash on your card is a cash advance. Cash advances usually come with very high fees. Even worse, cash advances can signal to lenders that you’re being irresponsible with money.

Cash Advance APR24.99% Variable
Cash Advance Fee5%, $10 minimum
How to Get a Cash Advance with a Credit Card
U.S. Bank FlexPerks® Business Travel Rewards


(Rates & Fees)

  • Earn 25,000 enrollment FlexPoints worth $375 on airfare, hotel stays, car rentals and more. Just spend $2,000 in eligible Net Purchases on your card within the first four months of account opening.
  • Earn 2X FlexPoints in the category where you spend the most each month-gas stations, office supply stores or airlines, plus on cellular providers.
  • Earn 1 point for every other eligible net dollar spent.
  • $25 Airline Allowance offers reimbursement for up to $25 per round-trip air travel award ticket toward baggage fees, in-flight food and drinks, or a seat upgrade when you use your card.
  • If you spend $24,000 in net purchases annually, your $55 annual fee (plus $10 fee for each employee card) gets credited back to your account.

The U.S. Bank FlexPerks® Business Travel Rewards Card is a good credit card if you’re a frequent flyer or if you’re looking to travel and want to start accumulating points.

You can get 2X FlexPoints per dollar spent on airlines, gas stations OR offices supplies. At the end of each statement month, whichever category you spent the most in is where the 2X points are applied. You’ll also get 2X FlexPoints per dollar spent on cell phone provider services and most charity organizations, and 1X FlexPoint per dollar spent on everything else.

The annual fee for this card is $55, and it’s waived the first year.

The information related to U.S. Bank FlexPerks® Business Travel Rewards has been collected by Credit Card Insider and has not been reviewed or provided by the issuer or provider of this product.

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us bank corporate travel card phone number

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4 Replies to “Us bank corporate travel card phone number”

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